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You will be responsible for first line support to our offices located in France and for efficiently resolving all requests and queries. Together with the team, you will build improvement possibilities in order to offer the best quality and efficiency in the service provided.

How you create impact

• Providing outstanding customer support by offering first line assistance to customers with all possible queries in regards to logistic service provided
• Offering exceptional service via direct contact, demonstrating accountability and efficiency
• Ensuring all necessary changes are made in the system
• Following established guidelines in order to achieve the best possible quality of service offered
• Ensuring data protection and data accuracy for all customer related information. 

What we would like you to bring

• Excellent knowledge of French and English language
• PC literate (Word, Excel, Outlook, Internet)
• Minimum high school diploma
• Ability to follow defined processes and procedures
• Customer service orientation

What's in it for you

Joining Kuehne+Nagel you will become a part of a company with a clear vision, established footprint and heritage where we can provide safe and stable environment.

We offer personalized development plans, continuous training and learning opportunities, clear paths for internal advancement and strong support for employee well-being, all within a hybrid work environment. With us you will experience a diverse culture characterized by a global network, an entrepreneurial mindset, high customer focus and performance. 

At kuehne+Nagel  you can shape your own career and discover your potential - be it in your current role, exploring international opportunities, or even across departments. 

We provide freedom to develop ideas and solutions that create impact for our people and our customers. 

Join us to advance your career and apply today!