Are you ready to make an impact in the world of digital payments? Join our team where your analytical prowess and problem-solving skills will help shape the future. We offer a stimulating environment with opportunities for constant learning and expanded responsibilities.

As a Payment Lifecycle Analyst within Payments Operations, you will be responsible for understanding the submissions made by the Internal/ External Clients, executing these submissions in the firm approved systems, and managing Queries and projections.

Job responsibilities

• Provide overall supervision to the staff during the shift.
• Ensure that all work items are completed as per the agreed SLA.
• Monitor the exceptions and ensure that they are resolved in a timely manner.
• Identify opportunities for improving the efficiency of the process.
• Identify the training requirements of the team members and work with the PM on providing the required trainings
• Establish excellent relationships with the client operations site with whom the team will need to interact on a regular basis.
• Prepare the weekly / monthly MIS reports
• Track the changes to the procedures and ensure that the team is fully aware of the changes

Required qualifications, capabilities, and skills

• Graduate with Minimum 4 years — Financial Operations Processing experience, with a good team management experience in similar environment.
• Flexible with Shift timing and ready to provide extended support if there is a business requirement.
• Excellent analytical skills.
• Experience of working / partnering with stakeholders like Operations Controls, Training etc. to ensure that the overall organizational objectives are met.

Preferred qualifications, capabilities, and skills

• Master’s degree preferred.
• Experience and a working knowledge of various aspects of International Payment Processing Operations. 3-4 years of experience in a back-office operations of a reputed foreign bank or it's processing arm/private sector bank/public sector bank as a supervisor would be beneficial.
• Working Knowledge of SWIFT & International payment conventions & practices is preferable.
• Prior Experience in Client and Third party banks investigations for Multicurrency payments will be an added advantage