Join the Quick Deposit team and help shape the future of digital payments. As a Product Manager, you'll collaborate with talented colleagues to deliver innovative solutions that make it easy, quick, and secure for clients to access funds. We value diverse perspectives, teamwork, and a relentless focus on customer needs in a fast-paced environment.
As a Vice President Product Manager in the Quick Deposit team, you will play a key role in delivering digital payment solutions that meet the evolving needs of our customers. You will manage product backlogs, define requirements, and collaborate with cross-functional teams to ensure successful execution of projects. Your expertise in agile methodologies, process controls, and stakeholder engagement will help drive improvements and deliver a best-in-class customer experience.

Job responsibilities

• Manage and refine product backlog items to drive value in line with business and stakeholder priorities.
• Define scope and create functional and non-functional JIRA epics and user stories.
• Collaborate with technology, design, and support teams to deliver the product vision.
• Ensure end-to-end delivery of product features by working closely with execution teams.
• Identify, communicate, and manage cross-team dependencies and risks.
• Engage with cross-functional stakeholders and partners to define capabilities and experiences that meet business and consumer needs.
• Support day-to-day operational needs of the product and provide guidance on production issues.
• Track and measure initiatives, monitor product metrics, and share Voice of the Customer insights.
• Identify and strengthen risk and controls for products, working with Legal, Risk, Controls, and Compliance partners.
• Prepare for audits by supporting control design, evaluation, and regulatory exam readiness.
• Foster a positive, team-oriented culture and drive collaboration across teams.

Required qualifications, capabilities and skills

• 5+ years of experience in product management, business analysis, technology consulting, or related fields.
• Experience managing and executing product backlogs.
• Agile project management experience, including use of tools such as Confluence, JIRA, and Git.
• Strong analytical skills to identify opportunities and problems, recommend solutions, and communicate effectively.
• Knowledge and experience with control design, risk assessment, and metrics development.
• Experience with audit, control testing, and regulatory exam readiness.
• Ability to think strategically and connect the dots, while also managing execution details.
• Strong influencing, partnership, and collaboration skills to drive cross-functional teams.
• Self-motivated, confident in ambiguous circumstances, and positive, team-oriented attitude.
• Well-versed in both business and technology.

Preferred qualifications, capabilities and skills

• Background in financial services, retail banking, or payments.

ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans:

ABOUT THE TEAM:

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.