Join a team that safeguards the integrity of financial records through disciplined reconciliation practices and strong partner collaboration. In this role, you’ll help ensure timely, accurate account clearance while supporting a controlled, compliant environment.

As a Reconciliation Services Operations Specialist II within Corporate Accounting, you perform moderately complex reconciliations on assigned accounts, requiring a basic understanding of accounting concepts and routine decision-making. You develop a comprehensive understanding of account activity and transaction flow, research and resolve outstanding items, and partner with management and clearing partners to address discrepancies. You prioritize workload in a fast-paced environment while maintaining accuracy and ensuring adherence to corporate policies and procedures.

Job Responsibilities

• Perform moderately complex reconciliations on assigned accounts, applying basic accounting concepts to identify and resolve discrepancies.
• Make routine decisions and determine appropriate courses of action to support timely account clearance and issue resolution.
• Build and maintain working knowledge of assigned account operations, including processes impacting transaction flow and posting activity.
• Research outstanding items, determine root cause, and process clearing entries or adjustments where appropriate.
• Communicate with departmental management, business partners, and external vendors to resolve open items and reduce aged breaks.
• Identify exceptions, trends, and recurring issues; escalate problem items and breaks that fall outside clearing standards in a timely manner.
• Evaluate and analyze data from multiple sources to support reconciliation outcomes and ensure completeness and accuracy.
• Participate in project activities and User Acceptance Testing (UAT) as assigned, providing feedback and supporting implementation readiness.
• Ensure adherence to Corporate Accounting and departmental policies, procedures, and applicable controls.
• Maintain strong attention to detail and a consistent focus on quality and accuracy in all deliverables.
• Adapt to changing priorities, deadlines, and business needs while remaining calm under pressure and sustaining service quality.

Required Qualifications, Capabilities, and Skills (11 or fewer)

• Basic understanding of accounting concepts and principles.
• Experience in accounting, bookkeeping, reconciliation, or related operations.
• Strong analytical skills to evaluate and interpret data from multiple sources.
• Proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUP, formulas).
• Strong problem-solving skills with the ability to make routine decisions.
• Proven ability to take initiative and work independently with appropriate oversight.
• Excellent written and verbal communication skills, including with external parties.
• Strong attention to detail and commitment to accuracy and quality.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Ability to adapt to changing needs and deadlines while remaining calm under pressure.
• Collaborative mindset and ability to work effectively with partners and stakeholders.

Preferred Qualifications, Capabilities, and Skills

• Previous experience in reconciliation, accounting, or bank operations.
• Working knowledge of reconciliation processes, aging, and break management practices.
• Experience researching and resolving outstanding account items and exceptions.
• Experience participating in projects and/or User Acceptance Testing (UAT).