Join Trust & Security, where your work helps protect our customers and drives innovation in fraud risk management. Be part of a collaborative team making a real impact.

As a Senior Product Associate on the Identity team, you will play a critical role in developing and delivering innovative identity solutions—including identity verification, identity lifecycle management, and digital identity externalization. You will work cross-functionally with technology, design, and business partners to launch products that make Chase synonymous with trust.

Job Responsibilities

• Assist in the development and delivery of identity products and features, including gathering requirements, writing user stories, and supporting backlog management.
• Coordinate with engineering, design, and business teams to help implement product features and resolve issues. Track progress and escalate risks or blockers as needed.
• Conduct market, user, and competitor research to inform product decisions. Analyze data and feedback to identify opportunities for improvement.
• Prepare product documentation, and status updates for stakeholders and team members.
• Communicate clearly with cross-functional partners, ensuring alignment on goals, timelines, and deliverables.
• Stay up-to-date on digital identity trends, standards, and best practices. Seek feedback and mentorship from senior team members to grow product management skills.

Required Qualifications, Capabilities, and Skills

• 3+ years of experience in product management, business analysis, or related technology roles.
• Experience working in cross-functional teams.
• Interest in identity, data, security, or digital products.
• Strong organizational and problem-solving skills.
• Excellent written and verbal communication skills.
• Bachelor’s degree.

Preferred Qualifications, Capabilities, and Skills

• Familiarity with technology or financial services