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JPMorgan Chase
JPMorgan Chase

Global financial services firm

Product Manager - Partner and Merchant Onboarding

RoleProduct
LevelLead
LocationLONDON, United Kingdom
WorkOn-site
TypeFull-time
Posted6 months ago
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Out of the successful launch of Chase in 2021, we’re a new team, with a new mission. We’re creating products that solve real world problems and put customers at the centre - all in an environment that nurtures skills and helps you realise your potential. Our team is key to our success. We’re people-first. We value collaboration, curiosity and commitment.

As a Product Manager, at JPMorgan Chase within the Accelerator, you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy and have a head for fintech. You thrive in working in tribes and squads that focus on specific products and projects – and depending on your strengths and interests, you'll have the opportunity to move between them.

While we’re looking for professional skills, culture is just as important to us. We understand that everyone's unique – and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference – on us as a company, and on our clients and business partners around the world.

Job responsibilities:

  • Define your product scope’s strategy with clear product outcomes grounded in customer needs
  • Run discovery activities to explore your product’s problem and solution space, de-risk desirability, feasibility and viability, and refine solutions that contribute to the strategy.
  • Run your squad on a day-to basis your functional counterparts (e.g., engineering, design) to build the solutions that contribute to team’s strategy
  • Work with legal, risk, compliance and other controls stakeholders to ensure that proposed solutions meet their requirements

Required qualifications, capabilities and skills

  • Experience in leading merchant onboarding and KYB compliance workflows for a B2B / payments fintech, including risk scoring and identity verification
  • Ability to design and evolve control frameworks with legal, compliance and operations stakeholders to reduce onboarding friction while managing regulatory risk
  • 5+ years product management experience delivering financial technology products
  • Track record of shipping iterative improvements and measuring results
  • Experience writing clear strategy documents, product requirements and outcome-focused user stories
  • Demonstrated ability to manage dependencies across multiple squads and stakeholders
  • Strong communication skills with technical and non-technical stakeholders
  • Experience with risk and control frameworks in regulated financial services

#ICBCareer #ICBEngineering

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About JPMorgan Chase

JPMorgan Chase

JPMorgan Chase & Co. is an American multinational banking institution headquartered in New York City and incorporated in Delaware. It is the largest bank in the United States, and the world's largest bank by market capitalization as of 2025.

300,000+

Employees

New York City

Headquarters

$500B

Valuation

Reviews

10 reviews

3.8

10 reviews

Work-life balance

3.5

Compensation

4.0

Culture

3.8

Career

3.2

Management

2.8

68%

Recommend to a friend

Pros

Good benefits and compensation

Supportive colleagues and environment

Flexible work arrangements

Cons

Long hours and heavy workload

Management issues and lack of direction

High stress and expectations

Salary Ranges

44 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Analytics Solutions Associate

1 reports

$139,000

total per year

Base

$107,000

Stock

-

Bonus

-

$139,000

$139,000

Interview experience

4 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer rate

50%

Experience

Positive 25%

Neutral 75%

Negative 0%

Interview process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

In-person/Final Interview

5

Offer

Common questions

Behavioral/STAR

Past Experience

Culture Fit

Financial Knowledge

Case Study