Buenos Aires is one of JP Morgan's key strategic hubs with over 3,500 employees supporting different areas like Operations, Technology, Finance, Credit Risk, Human Resources, Legal.. among others, providing value-added services, products and solutions to our clients located in various countries around the world.

Job Responsibilities:

• Operational support to foreign exchange, traded regionally, focused on documentation analysis and data gathering.
• Resolving issues for our clients, take ownership on them and display client-oriented focus.
• Ability to interpret and perform thorough analysis of company policies and procedures and apply such knowledge in daily decision-making.
• Interact by phone or emails with our Brazilian clients giving support on a daily basis.
• Creating your own relationship with the different teams that you interact with, partner with them on a day-to-day basis to perform more efficiently.
• Speak Up! Come up with ideas on how to fix and improve processes, and fill technology gaps, and follow them through to completion.
• Ensuring timelines and client service delivery standards are continually achieved.
• Escalating issues in a timely manner.

Required Qualifications, Skills and Capabilities:

• Bachelor student in Economics, Business Administration or Finance related.
• Portuguese language knowledge is a must. (Orally and written)
• Team player and willingness to collaborate.
• Solid communication skills.
• Sense of accountability and ownership of issues until resolution.
• Excel knowledge advanced.
• Be English fluent or advanced.

Preferred Qualifications:

• Relevant experience in related functions or businesses is a plus.

If you join the company, you will be part of a diverse and inclusive team that supports each other and will empower you to do your best work.

Your wellbeing is very important to us. Below you´ll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture:

• Generous vacation, exam, and parental leave.
• Support for parents, including Family Network that provides support to parents and caregivers, Lactation room on premise, and Paid Day care for your children up to 6-years-old.
• Medical coverage for you and your family, including domestic​ partners.
• Employee Assistance Program which provides personal and confidential advisory on psychological, financial, and legal matters.
• Wellness programs – e.g. Yoga, stretching and mindfulness classes delivered on premises.
• Language classes, mentorship programs and customized trainings.
• Platform for employee discounts in Buenos Aires.
• Many others that will be presented to you if you join the team.