Job summary
As a Data & Marketing Systems Quant Analytics Manageron the Performance Marketing Operations and Transformation team , you will roll up your sleeves to design, implement, and optimize data-driven targeting strategies. You'll be hands-on in campaign execution, collaborating with Marketing, Sales, Technology, and Product teams. Your work will establish best practices for data management, drive standardization, and promote a culture of analytics-driven marketing excellence through direct, practical involvement.

Job responsibilities

• Develop and implement data management strategies for marketing execution through hands-on analysis and solution building
• Leverage data from multiple systems of record to refine customer targeting and optimize performance metrics with direct data manipulation
• Drive adoption of best practices for standardization and reusability of marketing data outputs by building and maintaining reusable assets
• Manage execution, monitoring, and quality of data projects to ensure seamless audience targeting, including hands-on troubleshooting and validation
• Collaborate with product and technology teams to create requirements and plans for product development and omni-channel initiatives, actively participating in technical discussions and solutioning
• Establish and maintain strong working relationships with project leads, stakeholders, and subject matter experts through direct engagement and teamwork
• Work with business leadership to define and prioritize project objectives, plan deliverables, and oversee execution, including hands-on project tracking and reporting
• Promote a culture of data-driven decision making within the organization by sharing practical insights and results
• Ensure compliance with data governance and privacy standards through hands-on data management and documentation
• Provide thought leadership in data analytics and marketing technology, including hands-on evaluation and implementation of new tools
• Mentor junior analysts and contribute to team development through direct coaching and support

Required qualifications, capabilities and skills

• Bachelor's degree in Data Science, Statistics, Information Systems, or related field
• 5+ years of proven hands-on experience in data analytics or customer segmentation
• Proficiency in SQL, Python, Segment, Excel, Tableau, Adobe, etc., with demonstrated ability to use these tools in daily work
• Ability to translate business requirements into technical specifications and communicate complex concepts to non-technical partners
• Strong knowledge of digital marketing principles, with practical application in campaign execution
• Team player with ability to build strong cross-business relationships through direct collaboration
• Strong communication skills with the ability to influence and manage stakeholders and senior management

Preferred qualifications, capabilities and skills

• Experience in marketing operations and/or Mar Tech industry platforms, with hands-on involvement in platform setup and management
• Proficient in project management and agile tools such as Microsoft Project, Excel, PowerPoint, JIRA, and Confluence, with practical experience in project tracking
• Experience with customer data platforms (CDP) and marketing automation tools (Salesforce, Segment, SAS, Adobe, Microsoft, etc.), including hands-on configuration and usage
• Experience working with marketing technology agencies, digital agencies, IT consultancies, and/or digital marketing agencies
• High energy, solutions-oriented individual able to manage multiple initiatives under tight deadlines, with a hands-on approach to problem solving
• Strong relationship development and negotiating skills; able to earn respect and trust among business partners and team members through direct engagement

ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans:

ABOUT THE TEAM:

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.