Platform Product Manager – JP Morgan Personal Investing Technology Platform

J.P. Morgan Personal Investing delivers award-winning investment and digital wealth management services to over 275,000 UK investors. Innovation is at our core, empowering customers to make confident, informed financial decisions. Our engineering platform is the foundation that enables our product teams to build, deploy, and run the systems powering JPM Personal Investing, from mobile apps through APIs, compute, developer experience, security and compliance.

As a Platform Product Manager, you will help rive the strategy, development, and delivery of our cloud-based engineering platform. You will work closely with product engineering, compliance, and business teams to ensure our infrastructure is secure, scalable, developer-friendly, and compliant with controls. Your focus will be on enabling feature teams to innovate rapidly, while maintaining high standards of reliability, security, and operational excellence.

Our Platform Product team is a new function, focused on enabling engineers to deliver features for customers, by providing robust platform capabilities. We value curiosity, collaboration, and a passion for improving developer experience and infrastructure. We work in teams that focus on specific products and projects, including CI/CD, cloud infrastructure, observability, developer experience, and depending on your strengths and interests you’ll have the opportunity to move between them.

Job Responsibilities:

Develop and communicate a clear platform strategy that delivers value to engineering teams and aligns with firmwide objectives.

Lead discovery and research to identify platform needs, pain points, and opportunities for automation and self-service.

Own and manage the platform product backlog, prioritizing work that supports innovation, compliance, and operational efficiency.

Define and track key success metrics for the platform, including cost optimization, reliability, risk posture, and developer satisfaction.

Build strong collaborative relationships across engineering, compliance, operations, and external partners to ensure platform solutions meet diverse needs.

Organize and maintain a transparent roadmap and backlog, ensuring the team delivers platform capabilities that drive business and engineering outcomes.

Champion best practices in platform product development, continuously improving how infrastructure and developer tools are built and delivered.

Balance business, technical, and compliance objectives, translating these into clear priorities for platform engineering teams.

Oversee platform development, testing, and release management, ensuring high standards of quality, security, and reliability.

Actively participate in agile ceremonies, driving transparency, accountability, and continuous improvement across the platform team.

Required Qualifications, Capabilities, and Skills:

Significant experience in product management or a relevant technical domain, ideally within financial services or technology infrastructure.

Proven track record of delivering platform or infrastructure products, with familiarity in cloud, CI/CD, developer experience, and controls compliance.

Advanced knowledge of the product development lifecycle, platform design, and data analytics.

Experience leading product activities including discovery, ideation, strategic development, requirements definition, and value management.

Demonstrated success in delivering large, complex platform initiatives with cross-team dependencies.

Ability to explain technical issues in a clear way to the business and other stakeholders

Ability to analyse and incorporate user needs, business needs, and technical constraints/opportunities into the product development process

Skilled at building shared understanding across departments, translating ideas into actionable platform solutions.

Experience with software delivery best practices, technical requirements mapping, and designing minimum viable products.

Preferred Qualifications, Capabilities, and Skills:

Bachelor’s degree in engineering, computer science, or a related field.

Experience working in matrixed, complex organizations and collaborating effectively across teams and functions.