Location Control Manager Description

As a Location Control Manager supporting South Africa and Sub-Saharan Africa (SSA), you will help strengthen governance and operational risk controls across lines of business, Operations, and Technology. You will work in a dynamic, collaborative environment, partnering with local, regional, and global stakeholders to identify emerging themes, drive control initiatives, and support effective escalation and remediation.

Job responsibilities

• Oversee the location control environment and provide a consolidated view of operational risk controls to ensure issues are promptly escalated and remediated, including governance, coordination, and execution of global control projects and cross-LOB programs.
• Support country control initiatives, including coordinating Legal Entity Risk Assessments (LERA) for operational risk assessment and appetite.
• Chair location governance forums including LORCC (Location Operational Risk Committee), Regulatory Change Forums (RCFs), and the Outsourcing Forum (OF), and participate in applicable location and regional committees.
• Provide coverage of Legal Entity control matters and coordinate internal control and regulatory deliverables across local and regionally aligned functions, including managing regulatory requests and interactions with regulators.
• Facilitate Legal Entity attestations and partner with Business Control Managers (BCMs) and the Central Control Office to advise on and coordinate responses to regional/local regulatory inquiries and exams.
• Partner with the business to prepare for location-specific audits and support implementation of corporate-owned policies in country, including identifying and assessing local gaps.
• Support Internal and External Audit, Operational Risk Management, and Compliance activities in the execution of control reviews and related actions.
• Partner with BCMs to review results from risk and control self-assessments to identify issues, themes, and trends impacting the local control environment.
• Provide a bridge across lines of business, corporate functions, Risk, Compliance, and Audit to form an end-to-end view of controls and to identify, assess, and communicate potential control gaps and emerging risks.
• Partner with control professionals to ensure process risk self-assessments, mitigating controls, issues, action plans, and risk events are managed in line with policy, supporting timely escalation and resolution for the legal entities.

Required qualifications, capabilities, and skills

• Bachelor’s degree.
• Minimum 7 years of banking experience in a Controller role.
• Strong understanding of controls and ability to apply them across different processes and businesses.
• Ability to work effectively with senior managers and other control managers locally and regionally, guiding and challenging as appropriate.
• Highly motivated, energetic self-starter who takes ownership of issues and drives them to resolution.
• Strong organizational skills with the ability to manage and prioritize multiple tasks across different time horizons within deadlines.
• Strong organizational skills with the ability to manage and prioritize multiple tasks across different time horizons within deadlines.
• Analytical mindset with ability to identify both high-level and detailed issues and them.
• Strong influencing skills and ability to partner across departments in a global organization.
• Sound judgment, maturity, and experience to identify risks and escalate where required.

Preferred qualifications, capabilities, and skills

• Experience in a multinational banking environment.
• Experience coordinating or executing global control projects and cross-LOB programs.

Location: Johannesburg; coverage includes South Africa and Sub-Saharan Africa (SSA).

Functional alignment: EMEA Regional Control Management, with close partnership across Business Control Managers (BCMs), Operations Control Managers (OCMs), and other control teams locally, regionally, and globally.

JP Morgan is committed to the goals of the Employment Equity Act 55 of 1998, which was enacted inter alia to achieve equity by promoting equal opportunity and fair treatment in employment through the elimination of unfair discrimination. As such, application screening and hiring will be considered in line with advancing the recruitment of previously disadvantaged persons.