Shape the controls that safeguard how we build and operate spaces around the world. In this role, you help ensure financial integrity, vendor compliance, and regulatory adherence across complex real estate programs, including our new London headquarters. You'll collaborate with leaders across risk, compliance, audit, and operations to drive confident delivery. Join us to make large-scale projects safer, stronger, and more resilient.

As a Control Manager (Associate) in the Chief Administrative Office, you provide embedded controls leadership across design and construction and vendor risk management for complex global real estate projects. You focus on issue identification, escalation, remediation, validation, and data-driven reporting throughout the project lifecycle-from design and pre-construction through execution, commissioning, and operational transition. We work together with operations, risk, compliance, audit, and technology to protect our people, partners, and investments.

Job responsibilities

• Monitor and assess the operational risk and control environment for design and construction and vendor risk management, with emphasis on large, complex projects requiring enhanced governance and cross-functional coordination.
• Administer end-to-end issue and action plans; identify root causes and develop strategies to address recurring themes across project delivery, vendor due diligence, and third-party oversight.
• Collaborate with stakeholders to evaluate the risk and control environment, identify significant gaps, and implement solutions to mitigate control breaks.
• Design control activities with business leaders, including measuring project controls effectiveness, vendor certification processes, change management workflows, and compliance evaluations.
• Follow up with business and functional stakeholders to ensure regulatory, audit, compliance, and self-identified control issues are effectively resolved.
• Form cross-functional partnerships to drive integrated risk management and stakeholder confidence across major projects and regional operations.
• Engage with colleagues across operations, legal, compliance, risk, audit, regulators, and technology control functions.
• Report metrics, trends, and root causes to leadership; track remediation and validation to closure.
• Promote a culture of control excellence by sharing best practices and driving continuous improvement in project delivery.

Required qualifications, capabilities, and skills

• Bachelor's degree and significant experience in financial services focused on controls, audit, quality assurance, risk management, or compliance.
• Strong organizational and time management skills with the ability to manage multiple priorities across complex, high-visibility projects.
• Ability to understand end-to-end processes and associated risks to inform effective control design.
• Effective written and verbal communication skills, with confidence engaging stakeholders at multiple levels.
• Analytical skills with the ability to synthesize data and draw sound conclusions.
• Ability to build and maintain collaborative partnerships across business units.
• Interpersonal and relationship-building skills with a team-oriented approach.
• Ability to work autonomously, adapt to shifting priorities, and manage competing demands in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).

Preferred qualifications, capabilities, and skills

• Project management experience leading cross-functional initiatives with multiple stakeholders and complex approval workflows.
• Experience supporting large-scale capital projects, construction management, or real estate development from a controls, audit, or risk perspective.
• Ability to visualize and present complex information clearly to stakeholders and executives.
• Familiarity with control and risk management concepts; ability to design, create, and evaluate Control & Operational Risk Evaluations in partnership with business teams.
• Experience with data visualization tools such as Tableau or Alteryx.
• Familiarity with project management systems (e.g., PMWeb, Quickbase, Ariba, SAP) or vendor management platforms.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.