As a Product Tooling & Enablement Associate you will provide fast, effective support for tooling and data issues. You will focus on executing responsibilities, supporting onboarding, and collaborating with team members to drive adoption and best practices. This role offers a clear path for growth into more senior enablement positions and provides opportunities for mentorship and exposure to leadership.

Job Responsibilities

• Support team-level tooling improvements and provide fast, effective support for tooling and data problems.
• Identify and resolve Jira/Align data issues to keep product information accurate.
• Create and maintain guides and instructions for tool usage.
• Support onboarding and training for new users of the tools.
• Collaborate with team members and horizontal partners to ensure compliance and support business needs.
• Partner with associates across Product, Technology, Design, and Data to improve delivery practices in a healthy and sustainable way

Required qualifications, skills and capabilities

• 3 years of experience within an enterprise product or technology environment.
• Proficient knowledge of product development tools.
• Strong communication and teamwork skills.
• Commitment to diversity, equity, and inclusion.

Preferred qualifications, skills and capabilities

• Agile or Project Management Certification.
• Experience in financial services or a related industry.
• Demonstrated ability to contribute to a diverse and inclusive team environment.

The position represents an excellent opportunity for candidates to:

• Work in a highly dynamic card industry.
• Gain visibility into business priorities and key challenges.
• Be respected as a thought partner to product partners.
• Benefit from mentorship, training, and exposure to senior leadership, with a clear path for career progression.

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting. This role does not provide relocation assistance, so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hire.