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Global Screening Operations - Payments Lifecycle Analyst

JPMorgan Chase

Global Screening Operations - Payments Lifecycle Analyst

JPMorgan Chase

Singapore, SG

·

On-site

·

Full-time

·

2mo ago

Required skills

Excel

Help safeguard the financial system at global scale. Join a team that screens more than 9 million transactions and 380 million customer records each day to prevent financial crime. You will master advanced screening tools, deepen your risk and analytics skills, and collaborate across regions. We invest in your growth with training, mentorship, and clear paths to senior and specialist roles. Your impact will be immediate, protecting clients, communities, and the integrity of payments worldwide.

As an Analyst in Global Screening Operations within payments operations, you ensure client and transaction activity complies with global and local regulations. You act as a first line of defense for the bank by reviewing screening alerts and validating potential sanctions and politically exposed person matches. You partner with compliance and cross‑functional teams to uphold quality standards, resolve complex cases, and reduce risk. You identify process gaps and support technology upgrades that improve speed, accuracy, and client outcomes.

You will work across client and transaction screening, escalations, and production support. Day to day, you investigate alerts end to end, document decisions with clear evidence, and deliver metrics and reporting that drive accountability. This is a fast‑paced, risk‑intensive environment that rewards judgment, diligence, and attention to detail.

Job responsibilities:

  • Review and investigate transaction and client alerts using screening platforms and research tools
  • Apply sanctions and anti-money laundering (AML) requirements, including Office of Foreign Assets Control (OFAC) and other sanctions regimes
  • Collaborate with global partners to resolve complex cases, share best practices, and ensure consistent standards
  • Manage shared mailboxes, perform alerts screening, and conduct inquiries to close information gaps
  • Maintain high quality productivity while meeting Service Level Agreements and performance targets
  • Stay current with policy, control, and procedure changes and apply them in daily work

Required qualifications, capabilities, and skills

  • Bachelor’s Degree
  • Ability to read and write Japanese at Japanese Language Proficiency Test N3 level or higher, as this role needs to interface with Japan transactions and work with Japanese clients
  • Ability to work independently and meet deadlines in a regulatory environment
  • Demonstrated commitment to quality in a risk‑intensive setting and strict confidentiality
  • Strong analytical and problem‑solving skills with sound, timely decision‑making
  • Proven ability to prioritize multiple tasks and adapt to change
  • Familiarity with Service Level Agreements and performance metrics such as Key Performance Indicators and Key Risk Indicators
  • Attention to detail and accuracy in documentation and evidence retention
  • Proficiency with Microsoft Excel, Word, and Outlook

Preferred qualifications, capabilities, and skills

  • Experience in high‑volume processing, risk operations, or screening work in a financial sector
  • Experience with payments screening or financial crime prevention
  • Knowledge of banking systems across lines of business

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About JPMorgan Chase

JPMorgan Chase

JPMorgan Chase & Co. is an American multinational banking institution headquartered in New York City and incorporated in Delaware. It is the largest bank in the United States, and the world's largest bank by market capitalization as of 2025.

300,000+

Employees

New York City

Headquarters

$500B

Valuation

Reviews

3.8

10 reviews

Work-life balance

3.5

Compensation

4.0

Culture

3.8

Career

3.2

Management

2.8

68%

Recommend to a friend

Pros

Good benefits and compensation

Supportive colleagues and environment

Flexible work arrangements

Cons

Long hours and heavy workload

Management issues and lack of direction

High stress and expectations

Salary Ranges

44 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Analytics Solutions Associate

1 reports

$139,000

total per year

Base

$107,000

Stock

-

Bonus

-

$139,000

$139,000

Interview experience

4 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer rate

50%

Experience

Positive 25%

Neutral 75%

Negative 0%

Interview process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

In-person/Final Interview

5

Offer

Common questions

Behavioral/STAR

Past Experience

Culture Fit

Financial Knowledge

Case Study