The Customer Analytics and Oversight Team, as part of the Credit Risk Team functions as a Second Line of Defense role, responsible for developing, maintaining, and enhancing risk reporting and performing analytics to assess the credit quality of a range of new consumer lending products.
As a part of the Customer Analytics team, you will have the opportunity to develop, maintain, and enhance risk reporting and perform analytics to assess credit quality for a range of existing and new consumer lending products, strategies and processes within the team. As an associate you are also expected to conduct complex analysis and provide accurate and concise results with recommendations to management.

Job responsibilities:

• Perform analysis and preparation of reports detailing inherent risks in the ICB credit risk portfolio for both internal and external use.
• Run the monthly metrics and KRI reporting to track profile and performance on our retail credit portfolio, identify and evaluate trend variances.
• Collaborate with risk reporting, risk management, finance and technology teams across locations, as required.
• Prepare presentations to senior management team to articulate key risks and trends.
• Participate in preparing regular and time-sensitive ad-hoc deliverables, as required.
• Perform independent review of the reports prior to distribution, ensuring reasonableness and integrity of risk information.
• Produce enhancements to underlying report production processes, where required.
• Engage with teams across the broader risk organization to understand current reporting objectives and deliverables.
• Work with technology to ensure system enhancements are aligned with the needs of management reporting.
• Contribute to the development of AI risk models.

Required qualifications, capabilities and skills:

• Qualified graduate with minimum of 2 years' experience as a risk specialist in the retail financial services industry.
• Proven ability and expertise with full suite of Microsoft packages Looker, SQL / Python Programming.
• Ability to work both autonomously and within teams inclusively of others across a diverse level of seniority, based in different locations and functions.
• Ability to work with large, complex data sets with a sense of direct ownership.
• Excellent written and verbal communication skills.
• Highly self-motivated with an ability to work under pressure, prioritize multiple tasks, and execute to completion.
• Well versed in developing new ideas and process re-engineering.

ABOUT US
JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM:

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.