This is an exciting opportunity for a strategic leader to make a significant impact on the future of client data management within our organization!

As a Change & Strategy – Business Analyst & Project execution Associate within the Client Account Services team, you will partner extensively with key stakeholders in the respective businesses, operations and technology partners, and transition teams to execute the strategy. You will gain exposure to various management structures within Securities Services and Markets businesses and you will need to be able to interact and create strong partnerships across various teams and locations.

Job responsibilities

• Conduct thorough business analysis to identify and document requirements
• Collaborate with stakeholders to gather and analyze business requirements, and translate them into detailed functional specifications
• Facilitate solution design sessions with Product and technical teams, providing clear guidance and support to ensure successful implementation
• Collaborate with cross-functional teams to implement strategic changes, ensuring alignment with business goals and objectives
• Proactively identify opportunities for process improvements and efficiency gains within the business operations, and take the initiative to propose and deliver actionable solutions
• Collaborate with key stakeholders across various business units, operations, technology partners, and transition teams to understand their needs and translate them into actionable project plans
• Build and maintain strong partnerships across diverse teams and locations, gaining exposure to different management structures within Securities Services and Markets businesses
• Leverage a deep understanding of business processes to help drive strategic initiatives and ensure alignment with organizational goals
• Support business cases where technological infrastructure build/changes are identified
• Transition processes and controls with appropriate operational readiness
• Manage end to end project lifecycles, ensuring timely delivery and alignment with objectives. Develop and maintain project documentation, including project plans, status reports and risk assessments

Required qualifications, capabilities, and skills

• Proven experience in business analysis and project management
• Strong analytical background, problem-solving, and communication skills
• Excellent stakeholder management skills with the ability to communicate effectively across different teams and levels of seniority
• Solution-oriented, leveraging a network to identify and implement solutions
• Takes responsibility for issues and follows through to resolution
• Ability to influence outcomes and get the best from people, even without direct line management responsibility
• Self-starter, proactive in improving business processes with the ability to foresee risks/issues and effectively escalate or mitigate them
• Strong written and verbal communication skills with the ability to articulate complex concepts to senior management and stakeholders
• Product, process, and/or systems knowledge across the CIB, ideally with reference data or client onboarding experience
• A flexible, proactive approach with the ability to adapt to business change

Preferred qualifications, capabilities, and skills

• Strong understanding of reference data management