Sr Manager, Facilities Management APAC at Johnson & Johnson

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Environmental Health, Safety (EH&S) and Facilities Services (FS)

Job Sub Function:

Facilities Management & Planning:

Job Category:

Professional

All Job Posting Locations:

Suzhou, Jiangsu, China

Job Description:

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as De Puy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of De Puy Synthes and your employment would be governed by De Puy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by De Puy Synthes at an appropriate time and subject to any necessary consultation processes.

Position Summary

The Senior Manager, Facilities Management – APAC is responsible for the end‑to‑end operational delivery of Facilities Management services across the APAC region, supporting De Puy Synthes sites spanning mature and emerging markets. This role translates regional FM strategy into site‑level execution, ensuring safe, reliable, compliant, and cost‑effective hard and soft FM service delivery aligned to DPS standards and Project Osprey separation requirements.

Operating as the primary APAC execution lead, this role partners closely with site leaders, regional EHS&S, Quality, Real Estate, Project Delivery, and outsourced service providers to manage daily operations, service performance, risk, and continuity across the APAC portfolio.

Key Responsibilities Facilities Operations & Service Delivery

• Lead day‑to‑day FM service delivery across APAC sites, ensuring consistent execution of global FM standards while adapting to local regulatory, labor, and infrastructure requirements.

• Oversee hard and soft FM services, including building operations, maintenance, utilities, janitorial, security coordination, and life‑safety systems.

• Serve as the primary escalation point for APAC FM operational issues impacting safety, compliance, or business continuity.

Vendor & Performance Management

• Manage regional FM service providers and site‑level vendors, driving performance against SLAs, KPIs, and service specifications.

• Support regional contract execution, service transitions, and performance remediation in partnership with Global FM and Procurement.

• Identify continuous improvement and cost‑optimization opportunities across the APAC FM portfolio.

Regulatory Compliance & Risk Management

• Ensure regulatory compliance, audit readiness, and documentation across diverse APAC legal, safety, environmental, and labor frameworks.

• Partner with EHS&S, Quality, Security, and Legal to manage operational risk, incident response, and inspection readiness.

• Support participation in crisis management and business continuity activities for APAC sites.

Project Osprey & Portfolio Transitions

• Execute FM readiness activities for site separations, transfers, new locations, and work‑from‑home transitions under Project Osprey.

• Provide FM input into capital projects, site transitions, and lease events, ensuring operational requirements are embedded early.

• Coordinate FM support for site onboarding/offboarding and stabilization activities.

Stakeholder & Site Leadership Partnership

• Act as a trusted operational partner to APAC site leaders, providing guidance on facilities capabilities, constraints, and risk tradeoffs.

• Support alignment between Global FM standards and local site execution, escalating structural gaps or constraints to the Director as needed.

Data, Reporting & Operational Insights

• Maintain accountability for FM data accuracy, including asset records, service performance metrics, and issue tracking.

• Contribute to regional dashboards, reporting, and insights that inform portfolio‑level decisions and leadership reviews.

Scope & Decision Making

• Execution accountability for APAC FM operations across multiple countries and regulatory environments.

• Authority to manage vendor performance, resolve site‑level issues, and escalate risks appropriately.

• Strategic decisions and budget authority remain with the Director; this role focuses on operational excellence and disciplined execution.

Qualifications Education

• Bachelor’s degree in Engineering, Facilities Management, Architecture, Business, or related field required.

• Advanced degree preferred but not required.

Experience

• 8–10+ years of experience in Facilities Management, Engineering, or Operations, preferably in a multinational or regulated environment.

• Demonstrated experience managing outsourced FM service models across multiple sites.

• Experience supporting APAC countries with diverse regulatory and infrastructure maturity strongly preferred.

• Experience in medical device, life sciences, manufacturing, or highly regulated industries preferred.

Skills & Competencies

• Strong operational leadership and vendor management skills.

• Working knowledge of risk management, safety, compliance, and audit processes.

• Ability to operate effectively across cultures, time zones, and matrixed organizations.

• Clear communicator with strong stakeholder partnership capability.

• Data‑driven, disciplined executor with a continuous‑improvement mindset.

Other Requirements

• Language: English required; additional APAC regional languages a plus.

• Travel: ~20–30% within APAC, with occasional global travel.

#De Puy Synthes Careers

Required Skills: Preferred Skills:

Analytics Dashboards, Collaborating, Data-Driven Decision Making, Facility Management, Facility Management Software, Fact-Based Decision Making, Organizing, Performance Measurement, Risk Management, Security Program Development, SLA Management, Subject Matter Experts (SME) Collaboration, Technical Credibility, Vendor Management, Vendor Selection, Workplace Accessibility