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Facilities Coordinator

• JLL

What this job involves:

As a Facilities Coordinator at JLL, you'll serve as the essential on-site liaison between our client IBM and JLL's service delivery teams. This role puts you at the heart of facility operations, where you'll orchestrate daily building management activities, coordinate vendor relationships, and ensure seamless workplace experiences. You'll be the trusted point of contact who keeps operations running smoothly while maintaining the highest standards of safety, service excellence, and client satisfaction. This position offers an excellent opportunity to develop comprehensive facilities management expertise while contributing directly to JLL's reputation for operational excellence and IBM's workplace success.

What your day-to-day will look like:

• Conduct daily site walkthroughs to inspect facility conditions, verify work quality delivered by JLL technicians and subcontractors, and ensure spaces remain clean, organized, and fully operational.

• Manage the complete work order lifecycle from receipt through completion, responding promptly to requests, coordinating repairs and maintenance activities, tracking progress, and communicating status updates to IBM stakeholders to maintain KPI compliance.

• Serve as the primary on-site coordinator for multiple service providers including vendors, contractors, and facilities staff, providing clear direction and ensuring excellent execution with minimal workplace disruption.

• Oversee site amenities and services such as fitness facilities, food services, security operations, landscaping, snow removal, pest control, waste management, and transportation programs, acting as the key point of contact for service delivery.

• Support workplace events, meetings, and conference facility operations by coordinating logistics, managing schedules, and ensuring seamless execution that enhances the employee experience.

• Maintain accurate facility documentation including site records, web pages, safety protocols, emergency response plans, and building access management systems to ensure operational readiness and compliance.

• Identify and recommend opportunities for operational improvements and service enhancements through regular assessments, inspections, and analysis of building performance measures and client feedback.

Required Qualifications:

• Minimum 2-3 years of experience in facilities management, building operations, or corporate workplace services with demonstrated success in coordinating multiple service providers and maintaining operational standards.

• Proven ability to manage work order systems, track service requests to completion, and consistently meet or exceed Key Performance Indicators (KPIs) in a client-facing environment.

• Strong organizational and coordination skills with the ability to manage multiple priorities simultaneously while maintaining attention to detail and service quality.

• Excellent communication and interpersonal abilities to effectively interact with clients, vendors, contractors, and internal teams at all organizational levels.

• Working knowledge of building systems, maintenance operations, health and safety protocols, and emergency response procedures.

• Proficiency with facility management software, Microsoft Office Suite (Outlook, Excel, Word), and ability to maintain digital documentation and reporting systems.

Preferred Qualifications:

• Bachelor's degree in Facilities Management, Business Administration, or related field, or equivalent combination of education and relevant experience.

• Familiarity with corporate workplace environments and experience supporting large enterprise clients, particularly in technology or professional services sectors.

• Basic understanding of vendor procurement processes, contract management, and service level agreement (SLA) monitoring.

• Experience coordinating workplace amenities, events, or employee experience programs that enhance organizational culture and engagement.

• Knowledge of environmental health and safety regulations, emergency preparedness planning, and business continuity principles.

• Certification or coursework in Facilities Management (CFM, FMP) or willingness to pursue professional development in the field.

• Demonstrated problem-solving abilities with a proactive mindset for identifying service improvements and operational efficiencies.

Location:

Onsite

Location:

On-site –Buenos Aires, ARG

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Jones Lang LaSalle ("JLL") está comprometida a trabajar con personas con discapacidades y proporcionarles accesibilidad. Si necesita un ajuste razonable para cualquier parte del proceso de empleo – incluyendo la candidatura en línea y/o el proceso general de selección – puede enviarnos un correo electrónico a HRSCLeaves@jll.com. Este correo electrónico es solo para solicitar un ajuste razonable. Por favor, dirija cualquier otra consulta general de reclutamiento a nuestra página Contáctanos > Quiero trabajar para JLL.