JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Facilities Manager - JLLWhat this job involves - The Facility Manager will lead our integrated facilities management operations for a key client account. This strategic leadership role combines operational oversight with business development, requiring a professional who can deliver exceptional service while identifying growth opportunities and building lasting client partnerships. The successful candidate will manage multi-site operations, lead a dedicated facilities team, and serve as the primary liaison between JLL and the client organization.

What your day to day will look like:

• Build and maintain strategic client relationships at all organizational levels, serving as trusted advisor while proactively identifying opportunities to expand JLL service offerings beyond tactical delivery
• Ensure flawless execution of all facilities projects and services while consistently exceeding contracted KPIs and SLAs through continuous performance monitoring and proper work order documentation
• Lead comprehensive office relocation projects from feasibility through post-move optimization, coordinating space readiness, minimizing disruptions, and maintaining business continuity
• Collaborate cross-functionally with IT, HR, Finance, and client departments to align facility activities with organizational objectives and develop risk mitigation strategies
• Provide inspirational team leadership that drives high performance through clear expectations, constructive feedback, coaching, and fostering a culture of ownership and accountability
• Conduct detailed financial analysis including monthly variance reports, create accurate budgets and capital plans, and identify cost-reduction initiatives that maintain service quality
• Leverage data analytics and Business Intelligence tools to provide insightful financial metrics and transparent reporting to both JLL leadership and client stakeholders
• Drive innovation using JLL's Idea Stream platform, global best practices, and emerging technologies while continuously improving service delivery processes and operational efficiency
• Maintain productive relationships with property landlords and building management teams, coordinating on base building issues, capital improvements, and lease compliance
• Ensure all client communications are thorough, accurate, professional, and timely, tailoring approaches from routine updates to executive-level strategic discussions

Required Qualifications:

• Bachelor's degree in Facilities Management, Business Administration, Engineering, Real Estate, or related field required
• 6+ years progressive facilities management experience with at least 4 years in leadership/management role
• Demonstrated success managing complex, multi-site facility portfolios, preferably in corporate office environment
• Proven track record building strong client relationships and delivering measurable business value
• Strong financial acumen with experience developing/managing operational and capital budgets and conducting sophisticated financial analysis
• Advanced Microsoft Office proficiency (Excel, PowerPoint, Word) and familiarity with collaboration platforms like Share Point
• Excellent written/verbal communication and presentation skills for audiences from frontline staff to executive leadership
• Proven ability to lead and motivate high-performing teams through goal-setting, coaching, and performance management

Preferred Qualifications:

• Professional certifications (CFM, FMP, or PMP)
• Experience with data analytics tools and Business Intelligence (BI) systems for performance reporting
• Experience within the financial services industry, class A office space or managing multi-site operations

Additional Requirements

• Availability for on-site presence during regular business hours with flexibility to respond to urgent matters during evenings or weekends as operational needs require.

Location: Miami, FL

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site –Miami, FL

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang La Salle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.