Infosys
Infosys

Senior Consultant- OCM

RoleConsulting
LevelSenior
LocationBasking Ridge, NJ, United States
WorkOn-site
TypeFull-time
Posted1 month ago
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About the role

Senior Consultant-OCM, Workforce Transformation
Infosys is seeking a Senior Consultant with Technology focused Organization Change Management, Communications, Learning, and/or Organizational Design experience within several of our focus industries.
Responsibilities include, but are not limited to:

  • Support client engagement teams in Organizational Change Management (OCM), Learning, and/or Organizational Design services
  • Lead a small team of analysts and consultants
  • Responsible for gathering client data and providing analysis to support design of solutions
  • Support development of work products following project guidelines, such as creating communications, end-user documentation and job aids
  • Track program metrics and status
  • Lead/facilitate client workshops to collaborate with clients and educate them through process
  • Actively contribute your ideas to provide solutions for clients
  • Support the growth of our Workforce Transformation practice by contributing to collateral development and methodology.
  • The successful applicant will be able to demonstrate specific experience leading and delivering change programs for one or more of the following:
  • Organizational Change Management / Training Curriculum and content design / Org. Design and/or Optimization
  • ERP-enabled transformation programs (e.g., SAP, Oracle, People Soft, SNOW)
  • Major package software implementations (e.g., SFDC, MS Dynamics)
  • Collaboration initiatives (Share Point or other collaboration platforms)
  • Digital commerce implementations/transformations
  • Shared services, outsourcing, and managed services programs
  • MA&D transformations

Responsibilities:

  • Independently leading client meetings or change visioning workshops
  • Building an OCM strategy / plan
  • Identifying and managing stakeholders
  • Leading culture and leadership analysis and gap/fit/action planning
  • Designing and delivering communications in print, web, and talking points
  • Analyzing and sharing "what's changing" information about the work and organization
  • Managing development of training strategy and overseeing training delivery
  • Designing new / revised jobs and organizations
  • Aligning HR policies and practices with the new way of working
  • Facilitating business implementation readiness through a network of client business representatives
  • Leads substantial workstreams successfully; focuses on business impact as well results. Identifies and tracks output parameters
  • Delivers accurate, clear, and concise messages that inform and frequently persuade audiences to take action
  • Systematically breaks down complex problems or processes into manageable parts, using advanced techniques and charts
  • Adapts to the needs of diverse audiences and/or complex situations

Required Qualifications:

  • Bachelor's degree or foreign equivalent required.
  • At least 5 years of experience in Organization Change Management
  • Ability to travel 4 days a week to multiple local, state and national client locations
  • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
  • Must be a resident of one of our Hub locations (or live within a 2-hour distance to the Hub Location) - Houston, Dallas, Chicago, Boston, NY City, Bridgewater NJ, Atlanta, Bay Area, CA and Seattle, WA
  • Strong verbal, written and interpersonal skills
  • Ability to effectively analyze data, interview and metrics and communicate results to management
  • Organized and able to work independently
  • Ability to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary
  • Desire to work in a global delivery environment working on large complex programs
  • Use of all MS Office tools

Preferred Qualifications:

  • Graduate degree preferred; Business Administration, Organizational Behavior and Development, Industrial Psychology, Instructional Design or other related fields
  • Ability to interact at all levels of client organizations
  • Can lead substantial workstreams successfully; focuses on business impact as well results
  • Ability to build enduring relationships with Client team member
  • Strong executive presence with excellent written and verbal communications skills
  • Great listener who is humble yet confident with his/her abilities
  • Strategic thinker who pays attention to detail, but isn't afraid to roll up his/her sleeves and do what is required to get the job done
  • Creative problem solver

For candidates based out of CA, WA, NY, IL, MN,NJ states, estimated annual compensation will be $ 116,875 to $ $148,125

About Infosys

Basking Ridge

Headquarters