Sales Specialist for Multiomics

About the Role

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

The Sales Specialist for Multiomics will cover 5-Base Solutions, Single Cell and Spatial Transcriptomics for Illumina and will be responsible for developing and supporting sales opportunities by translating deep domain expertise and product knowledge into compelling positioning, competitive and selling strategies for the assigned segment. The sales specialist helps to increase the velocity of the sales and chances of closing the business with close collaboration with the sales team. The goal is to promote rapid adoption of Illumina technology by providing segment and technical knowledge into supporting sales opportunities. The specialist will develop end-to-end solutions and build a community of satisfied customers by working with sales, channel partners and marketing in both pre- and post-sales activities. Input into strategy, execution and supporting short and mid-term planning and direction in respective segment. This role will focus on driving new and emerging products business in South Korea to facilitate adoption of Illumina technology across the region.

Responsibilities

• Be the subject matter expert for emerging and existing research applications within 5-Base Solutions, Single Cell and Spatial Transcriptomics and be the voice of customer to regional management, global product management, marketing and market development
• Demonstrate a broad knowledge of the market environment including current and possible future market trends, practices and information affecting the business; industry trends; competition and competitive environment; marketplace strategies and tactics
• Identify and interact with key customer's and stakeholder groups to develop new sales opportunities and facilitate the introduction of Illumina products into new customer markets
• Advise customers on technical aspects such as end-to-end workflows, study design, possible solutions, product positioning and competitor comparisons
• Employ creative solutions to overcome barriers
• Work with district sales teams to impart deep domain knowledge, including discussion of relevant publications and supporting literature with key customers
• Have a deep knowledge of Illumina's products and the value to customers including Library Preparation, Sequencing, Microarray and relevant software/informatics solutions
• Provide engaging presentations to drive market interest in Illumina technologies
• Be recognized by the community as a market expert and a valuable addition to discussions and conference programs
• Attend relevant trade shows and conferences where required
• In collaboration with district sales and marketing teams, develop and execute strategic plans for winning new business, expanding market share, and building upon existing programs manifested by a qualified pipeline of opportunities
• Make recommendations to sales management on ways to approach the district market with new assays and technologies or ways for customers to develop solutions within target customer base
• Spend a significant amount of time in the field, visiting customers to maintain positive relationships, implement selling strategies, tactics and driving key sales opportunities related to Illumina's products
• Identify and interact with key opinion leaders and key customers in the relevant segment to develop new sales opportunities and facilitate the introduction of Illumina products into new customer groups
• Provide strategic and competitive feedback to field marketing
• Research and identify new market opportunities in emerging methodologies in association with sales partners and marketing teams
• Work closely with market development to assess regional markets to determine viability of new applications in region
• Assist, as time permits, with other business development activities
• Regularly communicate updates to management of in-district sales performance, forecast updates, trends and any issues related to their specific product line performance, competitor activities, or other issues emerging in assigned territory

Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.

Requirements

• Demonstrate a customer-first mindset to ensure customer success
• 3+ years of experience in sales life sciences or related industries required
• Experience in 5-Base Solutions, Single Cell RNA sequencing and/or Spatial Transcriptomics required
• Experience and understanding of genomic technologies and how they can be utilized in the 5-Base Solutions, Single Cell and Spatial Transcriptomics markets
• Strong analytical and problem-solving skills
• Ability to work independently and collaborate within a team
• Ability to successfully operate in a fast-paced, rapidly changing environment
• Ability to evaluate new market opportunities
• Proven ability to lead and influence a broad spectrum of constituents (product management, sales, etc.) with divergent interests in order to create a defined and focused course of action
• Proficiency in English is a must
• Outstanding written, verbal, presentation, and training skills, capable of conveying complex information with clarity
• Proven ability to engage in complex customer interactions whilst maintaining positive customer relations
• Must be willing to travel up to 50% across APAC

All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.

About Illumina

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.

Background Check and Accommodations

Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/p