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The Senior Learning Systems Professional will be responsible for the administration, optimization, and governance of learning management systems, learning analytics, and other technology workflows to support skilling and capability development for the Tech organization. This role balances ownership of learning platforms and workflow automation with hands-on learning design and delivery to ensure scalable, effective skilling solutions.

The Senior Learning Systems Professional configures, integrates, and implements continuous improvement of the Learning Management System (LMS), learning vendor tools, and workflows to support skilling and capability development for the Tech organization. This position designs, develops, and deploys learner-centered, technology-enabled solutions such as e Learning, job aids, labs, and knowledge resources that advance technical and professional capabilities. Leveraging learning analytics, automation, and AI-enabled tools, the role measures effectiveness, improves efficiency, and drives measurable business outcomes. This position also builds and automates workflows for learning intake requests and other processes to improve productivity and collaboration solutions.

Operating with a high degree of autonomy, this role performs moderately to highly complex work requiring sound judgment in determining objectives, priorities, and approaches. The Senior Learning Systems Professional partners closely with stakeholders, subject matter experts, and leadership to consult on learning needs, influence the Tech skilling roadmap, and ensure learning solutions align with organizational priorities and performance goals.

Key Responsibilities Include:

• Independently design and develop learning solutions (e.g., e Learning courses and skilling modules), creating user interfaces, audio, video, graphics, and animations.

• Manage and update learning management system (LMS), configure course components and ensure course compatibility uploads, provide troubleshooting and technical LMS support, and track learning analytics.

• Manage learning vendor systems, monitoring license allocation, troubleshooting, and informing strategy on how to maximize usage across Tech.

• Apply consultative skills and influence without direct authority to build solution-focused partnerships that improve learning systems and workflows.

• Design, develop, and maintain Share Point sites to streamline information sharing, intake, and knowledge management.

• Build and automate system workflows using tools such as Share Point, Power Apps, and Power Automate.

• Analyze learning analytics aligned to business metrics and KPIs and build and manage reporting dashboards.

• Collaborate with subject matter experts, instructional designers, and Tech teams to assess learning needs, conduct content reviews to ensure alignment between learning solutions and business objectives.

• Partners with Associate Director to develop, refine, and prioritize the skilling roadmap, aligning future skills training with Tech needs.

• Partners with Associate Director to provide consulting on incoming learning requests for Tech colleagues.

• Manages the shared mailbox.

• Other duties as assigned.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree in Instructional Technology, Educational Design, or related field.
• 5+ years of experience of successful end-to-end learning design, development and implementation delivering various learning solutions (e.g., ILT, VILT, e Learning, job aids, microlearning).
• 5+ years experience in Learning Management systems administration, such as Cornerstone On Demand or similar application.
• 3+ years of experience designing and delivering learning solutions in a corporate environment.
• 2+ years of experience designing, managing, and/or administrating productivity, workflows and collaboration tools such as Share Point sites, Power Apps, Power Automate, and other Microsoft 365 applications.
• 2+ years analyzing and reporting learning metrics, business metrics, and/or KPIs on dashboards such as PowerBI, Tableau, or similar applications.
• Proficient in creating and editing multimedia e Learning assets using industry-standard tools, including Adobe Creative Suite (After Effects, Animate, Audition, Captivate, Express, Illustrator, Photoshop) and e-learning development platforms such as Articulate 360 and Adobe Captivate.
• Demonstrated ability to plan, execute, and manage learning projects effectively, including timelines, stakeholder communication as well as defining and mitigating risks and issues.
• Highly organized with demonstrated ability to manage multiple projects, prioritize tasks effectively, and meet deadlines in a dynamic environment.
• Demonstrated experience of adult learning theory, instructional design models (e.g., ADDIE, SAM), e-learning standards, and performance improvement approaches.
• Detail-oriented with strong analytical skills to ensure accuracy, consistency, and effectiveness of all activities.
• Ability to work independently, exercise sound judgment, and contribute to organizational strategy.

Preferred Qualifications

• Experience using GenAI or GenAI-enabled tools (e.g., Copilot, Gemini, Synesthesia, Articulate) to inform learning design work.
• Proven work experience as a Share Point Administrator
• Familiarity with project management tools (e.g., Planner, JIRA Align, MS Project or similar platforms) is a plus.
• Certification in instructional design tools or methodologies (e.g., ATD, CPTD, Kirkpatrick).
• Experience delivering learning solutions within IT/Tech environments or for technical professionals.

Additional Information

As part of our hiring process for this opportunity, we will be using an interviewing technology called Hire Vue to enhance our hiring and decision-making ability. Hire Vue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours:

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$71,100 - $97,800 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits:

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 04-26-2026

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our Center Well healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at Center Well.com.

​Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.