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Service Technician - Fire and Security

Honeywell

Service Technician - Fire and Security

Honeywell

Belgium, BE

·

On-site

·

Full-time

·

1mo ago

As a Field Service Technician II here at Honeywell, you will have the opportunity to provide technical support and maintenance services to our customers. You will be responsible for troubleshooting, repairing, and maintaining equipment to ensure optimal performance and customer satisfaction.

In this role, you will impact the efficiency and reliability of our customers' operations by ensuring their equipment is functioning correctly and efficiently. Your technical expertise and problem-solving skills will be crucial in maintaining high levels of customer satisfaction and loyalty.

YOU MUST HAVE:

  • 1+ years of proven experience in field service or a similar role
  • Strong technical knowledge and understanding of relevant technologies
  • Ability to troubleshoot and repair complex equipment

WE VALUE

  • Associate's degree in Engineering or a related field
  • Experience in customer service and support
  • Ability to work independently and make sound decisions
  • Continuous learning mindset and willingness to stay updated with industry advancements
  • Strong problem-solving and analytical abilities

***We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.*We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation

Key Responsibilities:

  • Diagnose and repair equipment issues, ensuring minimal downtime for customers
  • Perform preventive maintenance on equipment to ensure optimal performance
  • Collaborate with crossfunctional teams to resolve complex technical issues
  • Provide technical support and training to customers on equipment operation and maintenance
  • Maintain accurate records of service activities and customer interactions

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About Honeywell

Honeywell

Honeywell

Public

The future is what we make it.

10000+

Employees

Charlotte

Headquarters

Reviews

3.2

4 reviews

Work Life Balance

3.5

Compensation

4.0

Culture

4.0

Career

3.0

Management

2.5

Pros

Good team and helpful colleagues

Fair pay and good benefits

Training and resources available

Cons

Limited job progression

Old boys club culture

High expectations with unclear answers

Salary Ranges

1,391 data points

Mid/L4

Senior/L5

Mid/L4 · Data Analyst II

2 reports

$136,600

total / year

Base

$105,077

Stock

-

Bonus

-

$136,600

$136,600

Interview Experience

4 interviews

Difficulty

2.5

/ 5

Duration

14-28 weeks

Offer Rate

25%

Experience

Positive 0%

Neutral 75%

Negative 25%

Interview Process

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Hiring Manager Interview

5

Panel Interview

6

Online Assessment

7

Offer

Common Questions

Technical Knowledge

Behavioral/STAR

Past Experience

Coding/Algorithm

Culture Fit