THE OPPORTUNITY:

Hinge Health is a company that recognizes the value of design. As a Senior Product Designer on the Care Hub team, you’ll join a collaborative group of designers who care deeply about creating cohesive, intuitive product experiences that have a real impact. Our design team plays a central role in solving meaningful problems for millions of members managing their joint and muscle health, making a tangible difference in their lives every day.

Care Operations is Care Hub's operational backbone—the infrastructure, tools, and automation that connect members to the right care teams and support Member Operations, Demand Enablement, and Licensing & Credentialing. In this role, you will help evolve Care Ops into an industry-grade Practice Management solution, transforming fragmented, manual workflows into a unified, modern platform. You'll tackle complex operational challenges—from member assignment and workload balancing to compliance management—creating interfaces that enable teams to work efficiently at scale without adding overhead.

WHAT YOU’LL ACCOMPLISH:

• Design for operational excellence: Create intuitive workflows for Member Operations to process applications, manage reviews, and handle transitions—reducing manual effort and context switching.

• Enable scalable care delivery: Design tools for Demand Enablement to optimize care team utilization, forecast capacity, and balance workloads.

• Simplify complex systems: Transform fragmented workflows across Admin Panel, Slack, and other tools into streamlined, role-based Care Hub experiences.

• Support compliance: Design efficient interfaces for managing PT licenses, credentials, and compliance requirements.

• Champion design quality: Ensure solutions meet high visual and interaction design standards while maintaining consistency with Care Hub's design system.

WHO YOU ARE:

You are a design thinker who thrives in complexity. You are energized by thorny user needs, workflow inefficiencies, and opportunities to modernize legacy tools. With a "0 to 1" mindset, you are comfortable navigating ambiguity and partnering closely with product and engineering teammates to make decisions quickly, learn, and iterate. You are an innovator who pulls inspiration from unexpected sources and actively explores how emerging tools like generative AI can enhance workflows.

Basic Qualifications:

• 5+ years of experience in product design, collaborating directly with Product and Engineering teams.

• Bachelor’s degree in Interaction Design, Industrial Design, Product Design, Service Design, Human–Computer Interaction, or equivalent practical experience.

• End-to-end portfolio demonstrating ownership of product design work, including examples of shipped or in-market products that show both interaction and visual design capabilities.

• Visual design expertise, applying principles including layout, iconography, and typography to create cohesive and accessible interfaces.

• Prototyping proficiency, using tools and methods to test, validate, and communicate design intent.

Preferred Qualifications:

• Master of many mediums: You design seamlessly across mobile, desktop, wearables, and other interfaces.

• AI curiosity: You actively explore how emerging tools like generative AI can enhance workflows, creativity, or product experiences.

• Passion for Healthcare or Fitness: You are passionate about enabling others to live their healthiest lives through design and technology.

ABOUT HINGE HEALTH:

At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.

As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com.

HINGE HEALTH HYBRID MODEL:

We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days/week.

This is a Bengaluru-based role that involves regular interaction and collaboration with Hinge Health colleagues in San Francisco, CA. Time zones: San Francisco is the Pacific Time Zone, which is 12 hours and 30 minutes behind India Standard Time – for example, 8am in San Francisco is 8:30pm in Bengaluru. Standard working hours in San Francisco are between 8am - 6pm. For this role, applicants should be open to meetings in the late evening following India Standard Time.

WHAT YOU'LL LOVE ABOUT US:

• Inclusive healthcare and benefits: In addition to comprehensive medical, dental, and vision coverage, we provide employees and their family members with Group Medical Coverage (GMC), Group Term Life Insurance (GTL), and Group Personal Accident Insurance (GPA).

• We also offer a lifestyle stipend to support your overall well-being, along with learning and development opportunities to help you grow both personally and professionally.

• Grow with us through discounted company stock through our ESPP with easy payroll deductions.

CULTURE & ENGAGEMENT:

Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law.

By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy https://www.hingehealth.com/about/personnel-and-candidate-privacy-policy/.