热门公司

招聘

职位Hilton

Linen Room Supervisor

Hilton

Linen Room Supervisor

Hilton

Bangkok, Bangkok, Thailand

·

On-site

·

Full-time

·

1mo ago

必备技能

Customer Service

A Linen Room Supervisor is responsible for managing overall daily operations of the Linen Room to deliver an excellent Guest and Member experience while ensuring quality controls and guest inquiries.

What will I be doing?

As a Linen Room Supervisor, you are responsible for managing overall daily operations of the Linen Room to deliver an excellent Guest and Member experience. A Linen Room Supervisor will also be required to ensure quality controls are in place and manage customer service inquiries. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage overall daily operations of the Linen Room

  • Ensure quality controls are in place for all linen processes, rejecting any exceptions

  • Maintain cleanliness of the linen area

  • Train, develop, and appraise the laundry team

  • Ensure linen and housekeeping supplies are ordered and controlled in line with Business and Events

  • Carry out stock takes

  • Ensure par stocks are maintained

  • Take receipt of stock and ensure safe storage

  • Manage customer service issues quickly and effectively

  • Oversee the issuing of linen via a requisition system

  • Ensure team members adhere to all Health and Safety Regulations

  • Carry out any other reasonable task set by the hotel's management

What are we looking for?

A Linen Room Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Good organisational and planning skills

  • Good communication skills

  • Ability to work under pressure

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous hotel or leisure sector experience

  • Previous experience at Supervisory level

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

总浏览量

0

申请点击数

0

模拟申请者数

0

收藏

0

关于Hilton

Hilton

Hilton

Public

Hilton Worldwide Holdings Inc. is an American multinational hospitality company that manages and franchises a broad portfolio of hotels, resorts, and timeshare properties. Founded by Conrad Hilton in May 1919, the company is now led by Christopher J. Nassetta.

10,001+

员工数

Tysons

总部位置

$26.3B

企业估值

评价

3.8

10条评价

工作生活平衡

3.2

薪酬

4.0

企业文化

4.1

职业发展

3.0

管理层

3.4

72%

推荐给朋友

优点

Great team spirit and supportive environment

Good benefits and competitive compensation

Positive workplace culture

缺点

Long hours and busy periods during peak seasons

Fast-paced and high pressure work environment

Limited advancement opportunities

薪资范围

63个数据点

Junior/L3

Mid/L4

VP

Junior/L3 · UAT Analyst

2份报告

$96,015

年薪总额

基本工资

$83,346

股票

-

奖金

-

$91,015

$101,098

面试经验

4次面试

难度

3.0

/ 5

时长

14-28周

体验

正面 25%

中性 25%

负面 50%

面试流程

1

Application Review

2

HR Screen/Video Assessment

3

Hiring Manager Interview

4

Final Interview/Panel

5

Offer

常见问题

Behavioral/STAR

Past Experience

Culture Fit

Role-Specific Knowledge