About the job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

The Mid-Market Sales (MMS) team is a growth engine for clients in GCS designed to grow fast growing businesses in China. Through relationship development, we are dedicated to understanding the business goals by providing advertising solutions to drive business success. In this role, you will provide Google-caliber client service, research, and market analysis. You will anticipate how decisions are made, explore and uncover the business needs of Google's clients, and understand how our range of product offerings can grow their business.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Establish a partnership with executives and serve as a consultant to expand their advertising investment.

• Manage a group of businesses by understanding what promotes growth, identifying opportunities for growth, managing risks and creating multi-quarter plans for growth.

• Prioritize and deliver an excellent customer experience to Google's advertisers.

• Coach teammates in the organization to expand skills that cultivate customers growth and contribute to overall team success.

• Generate plans by collaborating with specialists, engineers and product teams, and define business goals, key strategies and metrics for success.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.

• 8 years of industry experience in digital advertising, consultative sales, business development, digital marketing, or Software-as-a-Service (SaaS).

• 4 years of experience in managing Chinese enterprise clients, agencies or customers.

• Ability to communicate in English and Mandarin fluently to support client relationship management in this region.

Preferred qualifications

• Experience working with advertisers, agencies, or clients, and influencing C-level stakeholders.

• Knowledge of traditional and online marketing strategy and product knowledge across all digital advertising products.

• Ability to assess and solve customer needs via business techniques, including effective questioning, objection handling and engaged selling.

• Ability to exhibit thought leadership and executive functioning within the digital marketing space.

• Ability to build narratives and utilize storytelling as an engagement strategy.