Represent end users as Google builds and executes against the tools roadmap, setting the goal and strategy for these audiences across Connect Sales.

Prioritize based on quantified business cases (business, productivity savings) and qualitative inputs (interviews, feedback) and articulate these use cases clearly to the PM/UX/Engineering partners.

Document business requirements and partner with PMs/UX/Engineering on the design and development of user facing feature launches.

Plan, execute, and drive global launch strategy, including developing a deployment plan, trainings and support materials to drive product and feature adoption.

Estimate and measure the business impact of new features, processes and training -- CSAT, adoption, HC savings, and (when applicable) business uplift.

Bachelor’s degree or equivalent practical experience.

4 years of experience in product or program management.