About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

• Manage and drive the delivery of network infrastructure programs/projects while leveraging automation and software programs by coordinating with global delivery teams.

• Work with management to design and launch new processes, institute process improvements, and ensure the efficient/reliable achievement of process objectives.

• Develop reports to track scope, schedule, budget, risks, and overall project status; coordinate with stakeholders to manage, track, and control project issues to ensure timely delivery.

• Manage third-party vendors contracted for the monitoring and troubleshooting of network services. Facilitate the escalation of issues requiring engineering assistance with the vendors.

• Design and implement new delivery processes, enact process improvement measures, and ensure the efficient and reliable achievement of process objectives. Drive the engineering coordination and execution required to launch and evolve/iterate various network products through product life cycle (PLC) process.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.

• Certification in PMP, PRINCE2, or equivalent.

• 5 years of experience in program or project management, leading multi-disciplinary projects.

• Experience in managing projects for critical data center infrastructure.

• Experience in networking hardware, managing infrastructure deployments across data centers and corporate environments.

Preferred qualifications

• Certification in PMP, Scrum, Agile project management CCNA, CCNP, or other certifications in network technologies or similar.

• Experience managing technical vendors and leading quarterly business reviews.

• Experience in planning, designing and implementation change/transformational programs.

• Experience in data analytics and presentation.

• Ability to work as a member of cross-functional team composed of both technical and non-technical members.