Track and monitor performance against metrics. Manage content escalations, providing data and insights and implementing solutions. Oversee enforcement quality across policy areas, including calibrations with vendor teams.

Research and stay up-to-date on key trends and suspicious patterns across policy areas. Ensure implementation of policy by drafting guidelines for reviewers.

Support the development of automated enforcement solutions. Liaise with policy, Public Relations (PR), and Legal teams to craft and implement process solutions to emerging trends.

Manage relationships with partnering Product and Engineering teams on product launches, including tools and classifier development, research and experimentation, and data and analytics.

Work non-standard, on-call rotation weekend and holiday hours as needed. Manage high-priority, time-sensitive escalations in partnership with cross-functional teams while providing executive updates.

Bachelor's degree or equivalent practical experience.

4 years of experience in data analytics, Trust and Safety, policy, cyber-security, or related fields.