About the job

The g Reach Program is a paid upskilling program for early career and industry professionals (with less than 5 years of working experience) with disabilities where participants will receive on-the-job-training and work on a range of projects. The goal of the g Reach program is to provide participants from under-represented groups with the opportunity to grow their career as professionals.

g Reach Associates will be placed in teams across different product areas. Participants will have the opportunity to be exposed to career opportunities at Google and further sharpen their professional skills. g Reach Associates will learn to make an impact by working with teams on business-critical projects and collaborating with Googlers across a variety of functions. We welcome aspiring individuals who are willing to grow as professionals through the learning experience at Google.

As a g Reach Associate, you will work on one large project, complete a few smaller projects, or do the day-to-day work to support the business. You will contribute to the business, collaborate with others, and have the opportunity to add long-lasting value beyond the conclusion of their g Reach program. You will closely work with a host manager and team members who will help identify project goals, while also inspiring, mentoring, and supporting the professional development of the g Reach Program.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Collaborate with customers and other Googlers to manage and drive successful adoption of Google Cloud.

• Cultivate Google Cloud product usage, adoption, and customer satisfaction over the phone with customers.

• Liaise with Marketing and Product teams to improve the overall experience.

• Leverage customer feedback to drive improvements to the content that we share.

• Identify opportunities to advocate for other products.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.

• Ability to communicate in English and Korean fluently to collaborate with colleagues and complete tasks and projects.

Preferred qualifications

• Experience in sales/relationship management in the technology industry in a SaaS or cloud environment.

• Experience translating analysis and insights into actionable business plans.

• Experience executing email campaigns through marketing automation and Customer Relationship Management (CRM) tools.

• Ability to manage multiple tasks with shifting priorities and varying deadlines.

• Excellent organizational and project management skills.