• Drive the technical win for workloads within Cloud AI to ensure adoption, primarily supporting the sales cycle from technical evaluation through customer ramp.

• Combine sales strategies and development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.

• Provide technical consultation to customers, acting as a technical advisor and building lasting customer relationships.

• Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-To-Market team.

• Work within product and engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.

This role may also be located in our Playa Vista, CA campus.

Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.

• Bachelor’s degree or equivalent practical experience.

• 4 years of experience with cloud native architecture in industry or a customer-facing or support role.

• Experience with Machine Learning model development and deployment.

• Experience with AI agent orchestration frameworks (e.g., Lang Graph, CrewAI, Auto Gen), agentic design patterns (e.g., tool-use, multi-agent collaboration), and integrating large models into autonomous workflows via advanced Application Programming Interface (API) prompting and Retrieval-Augmented Generation (RAG).

• Experience working with, and presenting to, technical stakeholders and executive leaders.