About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

This posting is for an existing vacancy. As a Technical Sales Specialist Manager, you will lead customer developing teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical impediments.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The Canada base salary range for this full-time position is CAD 232,000-238,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Please note that the compensation details listed in Canada role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Lead a team of customer developers to build a culture focusing on talent strategy and skills development to deliver on successful cloud transformation outcomes for customers and accelerate business goals for territory.

• Foster partnerships with key customers across the book of business, providing leadership related to cloud, transformation and relevant industry trends.

• Partner with Google Cloud sales leadership to define technical go-to-market strategies and execution plan for the team's book of business.

• Balance technical leadership with operational excellence, lead workload and opportunity review meetings and provide insight into how to achieve a technical agreement and migration strategy, working directly with customers, partners, and prospects.

• Work cross-functionally across Google, partners, and teams to resolve technical roadblocks including capacity needs, constraints and product issues affecting customer satisfaction.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.

• 10 years of experience with cloud native architecture in a customer-facing or support role.

• Experience in, or supporting, the financial services industry.

• Leadership experience, such as people management, team lead, mentorship, or coaching.

• Ability to travel up to 25% of the time as required.

Preferred qualifications

• Experience as a pre-sales manager or a people manager in a technical customer-facing role within a professional services or sales developing team.

• Experience managing a team through sales processes, operations and career development, including account mapping, quota setting, quarterly/annual performance management, and managing sensitive information.

• Experience with software life-cycle, building tools, and architecting and developing software for scalable, distributed systems, including data platform, AI/ML and infrastructure.

• Experience engaging with, and presenting to, technical stakeholders and executive leaders, including tailoring and delivering compelling messages by audience, asking questions and leading conversations that drive business opportunity.