Requisition Id: 1660128

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.

The opportunity : Manager-National-Tech Consulting-CNS - TC - SERVICE NOW - New Delhi

National:

National comprises of sector agnostic teams working across industries for a well rounded experience.

CNS - TC - SERVICE NOW:

EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services.

In Tech Consulting, we are transforming businesses through the power of people, technology and innovation. It places humans@center, leverages technology@speed and enables innovation@scale.

Your key responsibilities

Technical Excellence

• Have worked on end-to-end integration solution and design strategy for Service Now across Platform for all Service Now products and modules available.

• Design and develop robust integration frameworks using REST, SOAP, JDBC, LDAP, MID Server, Integration Hub, Table APIs and other methodologies within Service Now.

• Integrate Service Now with other enterprise Platforms like Oracle, Workday, Success Factors, SAP, Azure AD, Jira etc).

• Leverage Integration with Middleware and Data lake solutions like Snowflake, Snaplogic, Mulesoft, Dell Boomi , OCI etc.

• Define governance models, reusability standards, and best practices for all integration projects.

• Collaborate with business stakeholders and solution architects to identify integration points and map data flows.

• Lead technical teams in the implementation of integration, automation of data exchange, error handling.

• Ensure data security, privacy, and compliance requirements are met across all integrations.

• Troubleshoot and optimize existing integrations for performance, scalability, and reliability.

• Develop and maintain technical documentation (sequence diagrams, data mapping, API specs).

• Coordinate integration testing (SIT/UAT) and support production cutovers.

• Manage and Maintain existing integrations ensuring operational availability and avoiding any disruptions.

• Serve as the SME and escalation point for complex integration issues. Relevant job experience:

• B.E/B-Tech from recognized college/university.

• 6+ years of experience in Service Now Development and configuration roles

• Minimum 3+ years of relevant experience as a Service Now integration Lead working on Service Now Integration Hub.

• Experience in project delivery skills and working with stakeholders, customers and clients.

Skills and attributes

To qualify for the role you must have

Qualification

• Bachelor of Technology in Computer Science

Experience

• Cloud Architecture (5+ years)

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.

What we offer

Fuelled by the brilliance of our people, EY has emerged as the strongest brand and the most attractive employer in our field, with market-leading growth over competitors. Our people work side-by-side with market-leading entrepreneurs, game-changers, disruptors, and visionaries. As an organization, we are investing more time, technology, and money than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills, and opportunities.

EY is equally committed to being an inclusive employer, and we strive to achieve the right balance for our people—enabling us to deliver excellent client service while allowing our people to build their careers as well as focus on their wellbeing.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in shaping the future with confidence. Apply Now