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Associate Specialist Participant Transaction

Empower

Associate Specialist Participant Transaction

Empower

Bangalore, Karnātaka, India

·

On-site

·

Full-time

·

3d ago

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

Position Highlights:

This role is only for freshers.US Retirement Plan (401k) Recordkeeping. We support clients in transaction processing and other back-end operations of retirement plans. Great West is a part of Great-West Financial Job requisite will include and not restricted being.

Primary Duties and Responsibilities:

  • Ensuring accuracy on transactions processed
  • Strict adherence non-disclosure of client information by preserving client confidentiality.
  • Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time.
  • Taking active participation in process improvements and automation.
  • Ensure Quality Control standards that have been set are adhered to.
  • Excellent organizational skills with ability identify and prioritize high value transactions.
  • Completing assigned responsibilities and projects within timelines apart from managing daily BAU.

Background and Qualifications:

  • B.com/BBA with a 0 years’ experience
  • Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook email, Adobe, Chrome/Internet Explorer knowledge
  • Ability to work independently and in a team environment
  • Strong analytical ability in solving business and technical problems
  • Strong attention to detail required.
  • Intermediate experience and demonstration of organization and problem-solving skills.
  • Intermediate ability to multi-task and prioritize workload while assisting less experienced colleagues.
  • Demonstrated ability to collaborate and develop relationships with peers and management acting as a guide and Subject Matter Expert.
  • Open for core Night shifts based on business requirements

This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job. The employer has the right to revise this job description at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description. You may be required perform other duties that are not included on this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, as per terms and conditions of your employment contract.

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

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About Empower

Empower

Empower

Public

Empower Annuity Insurance Company of America is a retirement plan recordkeeping financial holding company based in Greenwood Village, Colorado, United States. It is the second-largest retirement plan provider in the United States.

5,001-10,000

Employees

Greenwood Village

Headquarters

Reviews

3.6

10 reviews

Work-life balance

2.8

Compensation

3.2

Culture

4.1

Career

3.8

Management

4.0

65%

Recommend to a friend

Pros

Supportive and approachable management

Great team culture and colleagues

Good learning and growth opportunities

Cons

Heavy workload and frequent overtime

High stress and burnout potential

Below industry standard salary

Salary Ranges

52 data points

Junior/L3

Mid/L4

Senior/L5

VP

Director

Junior/L3 · Associate Therapist

2 reports

$48,300

total per year

Base

$42,000

Stock

-

Bonus

-

$48,300

$48,300

Interview experience

10 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer rate

10%

Experience

Positive 10%

Neutral 40%

Negative 50%

Interview process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Skills Assessment

5

Offer

Common questions

Behavioral/STAR

Past Experience

Customer Service Scenarios

Technical Knowledge

Culture Fit