As a Network Operations Engineer, you will provide Tier/Level 3 support for Emerson’s global IT network portfolio, ensuring the stability and performance of a large‑scale enterprise environment that spans over 400+ offices and multiple global data centers. You will work under the general guidance of Network Operations management, to maintain and improve Emerson’s worldwide connectivity and infrastructure.

In This Role, Your Responsibilities Will Be:

• Ensure reliable end-to-end network service delivery across WAN, LAN, Wireless, and Firewall environments within a global enterprise infrastructure
• Configure, operate, and troubleshoot Cisco and Fortinet routing and switching platforms, as well as enterprise Next-Generation firewall solutions including Fortinet Forti Gate and/or Palo Alto
• Support and maintain Layer 2 and Layer 3 network infrastructure, including VLAN segmentation, dynamic routing protocols such as BGP, EIGRP and OSPF
• Support and troubleshoot secure remote access solutions, including SSL/IPsec VPN technologies
• Operate and support modern enterprise wireless networks, including Juniper Mist and/or Cisco managed wireless infrastructure, ensuring optimal user connectivity and performance
• Handle network alerts, incidents, and service requests using monitoring platforms and ticketing systems such as Service Now, performing troubleshooting, escalation, and resolution according to operational procedures and SLA commitments
• Collaborate with global network engineering, cybersecurity, and vendor teams to investigate and resolve complex routing, switching, wireless, and security incidents
• Support data center and hybrid cloud connectivity, ensuring reliable network integration with platforms such as Microsoft Azure and Oracle Cloud
• Participate in network change implementation and incident response, following established operational and security procedures.

Who You Are:

You are a hands-on problem solver who enjoys getting into issues and finding clear, practical solutions. You work well independently and are comfortable collaborating with teams across different locations and functions. You are motivated to learn, open to developing new skills, and able to communicate effectively with both technical and non-technical colleagues.

For This Role, You Will Need:

• Bachelor’s degree in computer science or related technology/engineering discipline preferred or hands-on experience required
• 4-5 or more years working with routing, switching and/or network security devices
• Experience in large WAN and datacenter environments
• Excellent customer service and communications skills
• Good verbal and written communication skills in English;

Preferred Qualifications that Set You Apart:

• Fortinet/Cisco/Juniper certifications

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.