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Emerson
Emerson

Global technology and engineering company

Service Technician

직무오퍼레이션
경력신입/주니어
위치Shanghai, China
근무오피스 출근
고용정규직
게시4개월 전
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필수 스킬

Customer Service

In This Role, Your Responsibilities Will Be:- Responsible for equipment installation, commissioning, maintenance, repair, customer training, and customer application support.

  • Responsible for generating revenue throughout the product lifecycle.
  • Responsible for following up on customer acceptance of new equipment.
  • Responsible for summarizing customer service cases in the after-sales service system and creating customer equipment service history records.
  • Provide technical after-sales service, offering technical analysis and solutions for customer equipment failures.
  • Responsible for reporting product issues to the company's internal technical department and assisting in product manufacturing process and design improvements.

Who You Are:- Good Possessing innovation and teamwork

For This Role, You Will Need:- Bachelor's degree or above in Mechatronics or Electrical Automation

  • Excellent English reading, writing, and communication skills
  • Proficient in office software operation
  • Three years or more of relevant technical experience in electromechanical equipment
  • Ability to read and understand electrical schematics, electronic circuit diagrams, pneumatic circuit diagrams, and mechanical drawings
  • Excellent communication and interpersonal skills, professional image
  • Willing to work long hours at customer sites and travel frequently
  • Strong continuous learning ability
  • Customer-centric and proactive
  • Customer management skills

Preferred Qualifications That Set You Apart:- Experience in the ultrasonic, laser, or automotive industries

  • After-sales experience related to electromechanical equipment

Our Culture & Commitment to You:- At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that phenomenal ideas come phenomenal great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

  • We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

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Emerson 소개

Emerson

Emerson

Public

Emerson Electric Co., commonly known as Emerson, is an American multinational corporation headquartered in St. Louis, Missouri.

10,001+

직원 수

St. Louis

본사 위치

$15.2B

기업 가치

리뷰

10개 리뷰

3.6

10개 리뷰

워라밸

2.8

보상

3.2

문화

4.1

커리어

3.4

경영진

3.0

65%

지인 추천률

장점

Supportive management and great team culture

Excellent benefits and retirement plans

Professional development opportunities

단점

Heavy workload and frequent overtime

Work-life balance challenges

Limited growth opportunities

연봉 정보

378개 데이터

Mid/L4

Senior/L5

Director

Mid/L4 · STRATEGIC OPERATIONS ANALYST

1개 리포트

$166,500

총 연봉

기본급

$145,000

주식

-

보너스

-

$166,500

$166,500

면접 후기

후기 2개

난이도

3.0

/ 5

소요 기간

14-28주