In This Role, Your Responsibilities Will Be:

1. Work with the sales and customers to verify and understand the customer's quality issues, collect, and investigate the background of the failures, design and implement the failure analysis plan.
2. Participate in varying levels of engagement with customers and factory teams on quality issue solving.
3. Own the cross-functional team on problem-solving and compile professional failure analysis reports.
4. Drive continuous improvement on product quality, performance, and customer satisfaction.
5. On-site support for the customer site when needed.
6. Other assignments by the company.

Who You Are:

You engage key stakeholders early and consider the upside and downside scenarios. You think about multiple ways to get the same outcome. You seize on common points of agreement. You act with a clear sense of ownership. You bounce back from setbacks.

For This Role, You Will Need:

1. Bachelor's degree required.
2. 3+ years of Quality/Manufacturing Engineering experience is preferred.

Preferred Qualifications That Set You Apart:

1. Good written skills in Mandarin and English, verbal English skill is a plus.
2. Accept business travel if needed.
3. Quality and engineering mindset on problem-solving.
4. Ability to communicate and coordinate between the customer and internal multi-discipline teams.

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that phenomenal ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.