In This Role, Your Responsibilities Will Be:- Responsible for equipment installation, commissioning, maintenance, repair, customer training, and customer application support.

• Responsible for revenue generation throughout the product lifecycle service.
• Responsible for following up on customer acceptance after new equipment installation.
• Responsible for completing customer service case summaries in the after-sales service system and creating customer equipment service history records.
• Provides technical after-sales service, offering technical analysis of customer equipment failures, identifying root causes, and providing solutions.
• Possesses intermediate application debugging skills and can independently complete moderately difficult application debugging tasks.
• Responsible for providing feedback on product issues to internal technical departments and assisting in improving product manufacturing processes and designs.
• For complex customer issues, able to independently organize relevant departments within the company to conduct problem diagnosis, develop action plans, and track implementation.
• Possesses continuous learning ability, constantly updating product knowledge and improving service technical capabilities.

Who You Are:- Possesses professional skills and is good at communication.

For This Role, You Will Need:- Bachelor's degree or above in Electrical Automation

• Excellent English reading, writing, and communication skills
• Proficient in office software
• Three years or more of experience in electromechanical equipment-related technology
• Ability to read and understand electrical schematics, electronic circuit diagrams, pneumatic diagrams, and mechanical drawings
• Excellent communication and interpersonal skills, professional demeanor
• Willingness to work long hours at customer sites and travel frequently
• Strong continuous learning ability

Preferred Qualifications That Set You Apart:- Customer-focused and proactive

• Customer management skills Experience in ultrasonic, laser, and automotive industries
• Experience in after-sales service of electromechanical equipment

Our Culture & Commitment to You:-
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that phenomenal ideas come phenomenal great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.