About the Team

The Global Safety and Security team advances Door Dash through the protection of people, property, operations, brand, and reputation. We manage safety and security risk and provide value across the business through technology, and a people-first approach. Our team strives to always be in front, and there for our people anytime, anywhere.

About the Role

Door Dash is seeking an Associate Manager, Corporate Safety and Security to join our Global Safety and Security team. This role is based in San Francisco and supports multiple West Coast offices, with regular travel required to assigned sites to onboard and support team members, assess site conditions, and maintain strong operational presence.

In this role, you will serve as a regional owner for site-level safety and security execution. You will directly manage FTE Lobby Agents, ensure consistent security coverage, and act as a trusted local decision-maker during incidents. The work is hands-on and operational, balancing day-to-day execution with clear communication, documentation, and coordination across partners.

You will work closely with Global Safety and Security leadership and cross-functional partners including Workplace Experience, Human Resources, Real Estate, and IT to ensure Door Dash offices operate safely, reliably, and in alignment with CSS standards. This role is well-suited for someone who thrives in ambiguity, exercises strong judgment, and takes ownership of outcomes rather than just process.

You’re excited about this opportunity because you will…

• Own day-to-day safety and security execution across assigned West Coast offices, serving as the primary CSS point of contact on site

• Directly manage and develop FTE Lobby Agents, including onboarding, coaching, performance management, and reinforcement of SOPs

• Maintain regular site presence through travel to assigned offices to build relationships, assess risk, and support operational consistency

• Coordinate with Workplace Experience and Global Operations Center on off-site corporate employee event security planning and execution

• Act as a local decision-maker during incidents, ensuring calm response, clear escalation, and strong written follow-through

• Identify gaps in site security posture through assessments and signal detection, and drive remediation with the right partners

• Translate global CSS standards and playbooks into practical, site-level execution without unnecessary complexity

• Build trust with cross-functional partners by showing up reliably, communicating clearly, and setting appropriate boundaries

We’re excited about you because you…

• Have 4–6+ years of experience in corporate safety, security operations, or a related field, with exposure to multi-site or regional environments

• Bring people leadership experience, including managing frontline teams, setting expectations, and enabling consistent execution

• Are comfortable operating independently and making sound decisions in real-world, time-sensitive situations

• Have working knowledge of physical security operations, including access control, visitor management, and incident response

• Communicate clearly and calmly, especially in moments of uncertainty or escalation, and document decisions effectively

• Know how to partner cross-functionally with Workplace, HR, Real Estate, and other teams without blurring ownership

• Are execution-oriented, with a bias toward action and accountability rather than over-engineering solutions

• Are comfortable using data, basic metrics, and emerging tools including AI to improve visibility and operational effectiveness

• Take ownership of outcomes and follow through, even when paths are not fully defined

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

Door Dash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). Door Dash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.

• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.$91,800—$135,000 USD

About Door Dash

At Door Dash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

Door Dash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Door Dash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.