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Domino's
Domino's

Pizza delivery and takeout chain

Assistant Manager(05512) - 4502 N Roxboro St.

RoleOperations
LevelLead
LocationDurham, United States
WorkOn-site
TypeFull-time
Posted1 month ago
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Required skills

Customer Service

  • AM Job Description
  • Lead a team of delivery drivers and csr’s to ensure orders are expedited quickly and correctly
  • Maintain staffing levels that mirror the needs of business at any point of the day
  • When closing, responsible for end of the night bank deposits
  • When closing, responsible for doing a nightly product inventory count
  • When opening, ensure the store is set up properly and ready to receive orders upon time of open
  • Foster and project a sense of urgency with each and every order
  • Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
  • Collect money and signed credit card receipts from delivery drivers at the end of their shift
  • Ensure vehicles used for delivery pass inspection, both mechanically and visually
  • Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time.
  • Uphold Dominos standards of grooming, uniform, and appearance
  • Promote pizza products, specials, and promotions
  • Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and
    properly box products for delivery or carryout
  • Provide quality customer service to internal and external customers both over the phone and in person
  • Ability to speak and write clearly and comprehension of using a computer based order entry system
  • Contribute to and promote an atmosphere of teamwork, energy, and fun

Pass background check, reliable transportation, schdule with open flexibility

All your information will be kept confidential according to EEO guidelines.

Building leaders on integrity, training, team work and having fun.

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About Domino's

Domino's

Domino's

Public

Domino's IP Holder LLC, trading as Domino's is an American multinational pizza restaurant chain founded in 1960. The corporation is Delaware-domiciled and headquartered at the Domino's Farms office park in Ann Arbor Township, near Ann Arbor, Michigan.

10,001+

Employees

Ann Arbor

Headquarters

$19.5B

Valuation

Reviews

10 reviews

3.5

10 reviews

Work-life balance

3.2

Compensation

2.1

Culture

3.8

Career

2.7

Management

2.3

65%

Recommend to a friend

Pros

Flexible hours/shifts

Friendly staff and supportive coworkers

Good team spirit and atmosphere

Cons

Low pay for entry-level positions

High pressure and busy during peak hours

Limited advancement opportunities

Salary Ranges

2 data points

Junior/L3

Intern

Junior/L3 · Delivery Driver

1 reports

-

total per year

Base

-

Stock

-

Bonus

-

Interview experience

2 interviews

Difficulty

2.5

/ 5

Duration

14-28 weeks

Offer rate

100%

Experience

Positive 50%

Neutral 50%

Negative 0%

Interview process

1

Application Review

2

Hiring Manager Interview

3

Background Check

4

Orientation

Common questions

Past Experience

Behavioral/STAR

Culture Fit

Availability/Scheduling