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Solutions Engineer

Darktrace

Solutions Engineer

Darktrace

Tokyo Office

·

On-site

·

Full-time

·

5d ago

Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,400 employees around the world. To learn more, visit http://www.darktrace.com.

Job Description:

Job Description:

The Senior Solutions Engineer, you play a crucial role in our team. As a seasoned professional, you will work independently with minimal oversight, providing creative and effective solutions to immediate problems. You will advise others on complex issues, contributing to company objectives and achieving goals in innovative ways. Your understanding of the wider business and ability to network will be essential for success.

This role offers fast-paced personal growth and career advancement as we expand our technical team in response to our growing customer base. We value experience in customer-facing technical roles and provide extensive training to build new skills. Enthusiastic individuals with a strong team mindset, ready to make an impact in this high-growth environment, are encouraged to apply.

Key Duties & Responsibilities:

  • Considered a trusted advisor of prospects, customers, partners.
  • Demonstrates ability to increase deal size throughout sales process.
  • Ability to leverage great relationships to identify and drive commercial opportunities.
  • Demonstrate ability to increase deal size throughout the sales process.
  • Reliable member of the team to provide technical expertise when responding to RFPs.
  • Enable those around you on discovery, metrics and success criteria.
  • Guiding, and scoping POVs to maximizing POV value and minimizing competitor threat.
  • Ability to scope very complex, large and/or novel deployments.
  • Have successful creation and use of M1 and M2 metrics.
  • Highly integrated with POD, across deals, qualification pipeline.
  • Contributes to wider technical initiatives or projects outside of the day-to-day S role
  • Transfer knowledge, mentor and peers, and add to knowledge bases
  • Contributes at least once a quarter to best- practice initiatives within the region
  • Proactive engagement with TCMs in deals, enablement, and relationship building.
  • Travel regionally, and potentially internationally, to client sites as permitted by health guidelines.

Qualifications & Experience:

  • Fluent or native in Japanese
  • Strong understanding of Japanese business practices and partner culture.
  • 5+ years in a software sales engineering role; experience in cybersecurity is preferred.
  • Strong competitor knowledge and excellent skills at de-positioning.
  • Industry level expert, start to gain wider industry recognition (events, certs, professional network).
  • Strong knowledge in both on-premises and cloud networking and technologies.
  • Advanced used of MEDDPPIC.
  • Deeply understand customer pain, from real world experience or long-term customer experience.
  • Very impactful within meetings and with C-level.
  • Communicate with authority and validation, so can be brought in as an impact expert.

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About Darktrace

Darktrace

Darktrace

Acquired

Darktrace Holdings Ltd is a British cyber security company, established in 2013 and headquartered in Cambridge, United Kingdom with further global office locations in London, San Francisco, and Singapore.

501-1,000

Employees

Tokyo Office

Headquarters

Reviews

2.8

10 reviews

Work Life Balance

2.1

Compensation

3.4

Culture

1.8

Career

2.0

Management

1.6

15%

Recommend to a Friend

Pros

Good compensation for top performers

Remote work flexibility (4 days remote)

Quality training programs

Cons

Toxic work environment and culture

Poor management and leadership skills

High turnover and constant pressure

Salary Ranges

13 data points

Junior/L3

Senior/L5

Director

Junior/L3 · Customer Success Manager

1 reports

$87,400

total / year

Base

$76,000

Stock

-

Bonus

-

$87,400

$87,400

Interview Experience

52 interviews

Difficulty

3.2

/ 5

Duration

14-28 weeks

Offer Rate

42%

Experience

Positive 65%

Neutral 24%

Negative 11%

Interview Process

1

Phone Screen

2

Technical Interview

3

Hiring Manager

4

Team Fit

Common Questions

Technical skills

Past experience

Team collaboration

Problem solving