Job Title

Portfolio Property Manager, Multifamily

(https://careers.cushmanwakefield.com/)

Job Description Summary

The Portfolio Property Manager is a highly visible, hands-on field leader responsible for driving operational performance across strategic client portfolios. Serving as an extension of regional and portfolio leadership, this role deploys onsite to stabilize communities, reset culture, close performance gaps and deliver measurable business results.
When deployed, this leader assumes full operational ownership, working side by side with onsite teams to establish clear expectations, drive accountability and execute against occupancy, revenue, expense control and service standards. Through visible leadership and disciplined execution, the Portfolio Property Manager restores momentum and strengthens financial performance, team engagement and resident experience.
This role requires up to 100% travel and is best suited for a results driven operator who thrives in fast paced, high impact environments.

Job Description

ESSENTIAL JOB DUTIES:

• Serve as Acting Property Manager at communities experiencing staffing vacancies to maintain seamless operations, resident satisfaction, team leadership, and financial performance.
• Lead onsite operation reset efforts at communities requiring stabilization, coaching, and performance turnaround.
• Take full operational command of assigned communities during deployment, setting clear performance expectations, establishing daily accountability rhythms and driving immediate execution against occupancy, revenue, expense control, and service standards
• Work closely with the Portfolio Manager and client leadership to execute strategic initiatives, operational directives, and portfolio‑wide improvement plans.
• Lead structured training, onboarding, and leadership development for new Property Managers to ensure operational consistency and long term success.
• Monitor, troubleshoot, and support user access and functionality across operational platforms, including property management systems, reporting tools, and internal applications.
• Maintain oversight of day‑to‑day community operations when on assignment, including maintenance, service delivery, lease administration, budgeting, expense control, collections, renewals, marketing, and resident relations.
• Provide superior service and communication to residents, prospects, clients, and on‑site teams to enhance satisfaction and retention.
• Motivate and energize onsite teams by providing clear direction, real time coaching, and visible leadership presence, fostering a culture of ownership, urgency and pride in performance.
• Support evaluation of leasing and marketing performance and provide recommendations to improve occupancy and revenue.
• Lead by example by modeling company values, customer service standards, and professionalism across all communities.
• Ensure compliance with company policies, procedures, and operational expectations at each assigned property.
• Identify root causes of underperformance and implement rapid action plans with defined milestones to improve leasing velocity, collections, resident satisfaction, and operational efficiency.
• Assist in interviewing, coaching, and supporting on‑site team members as needed.
• Perform other related duties or special projects as assigned.

COMPETENCIES

• Strong leadership and team development abilities
• Effective communication and customer service skills
• Advanced organization and time‑management skills
• Ability to adapt quickly and operate independently in diverse environments
• Proficiency with Microsoft Office Suite and industry‑standard property management software
• Strong analytical and problem‑solving abilities
• Ability to identify performance gaps and coach teams toward improvement
• Demonstrates ability to lead from the front in high pressure environments
• Proven track record of driving measurable performance improvement
• Ability to inspire, influence and hold teams accountable to results
• Strong executive presence and credibility with both onsite teams and client leadership

IMPORTANT EXPERIENCE

• 3+ years of Property Management experience
• 3+ years of supervisory or management experience
• Prior experience supporting multiple properties or acting in an operational support role strongly preferred

WORK ENVIRONMENT

This role operates in a professional on‑site property management environment and requires frequent travel to various communities. The position requires up to 100% travel, including multi‑day or extended assignments. Standard office equipment such as computers, phones, copiers, and property management tools will be used routinely.

PHYSICAL DEMANDS

The physical demands described here represent those required to successfully perform essential job functions. While performing this role, the employee may be required to:

• Stand or walk for extended periods
• Ascend/descend stairs, ladders, and step stools
• Move between buildings or outdoor areas in varying weather conditions
• Operate standard office equipment
• Lift, carry, push, or pull up to 25 pounds
  Travel frequency and duration may vary based on portfolio needs.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of responsibilities or tasks required of the employee. Duties and responsibilities may change at any time with or without notice.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $ 78,625.00 - $92,500.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”