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Business Operations Manager

CrowdStrike

Business Operations Manager

CrowdStrike

Japan - Tokyo

·

On-site

·

Full-time

·

3d ago

As a global leader in cybersecurity, Crowd Strike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on Crowd Strike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every Crowd Striker both the flexibility and autonomy to own their careers. We’re always looking to add talented Crowd Strikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

Crowd Strike is looking for a data driven Sales Intelligence Analyst to join our Sales Operations team. This individual will be a go-to-business partner for our executives and sales teams in Japan and will be responsible for delivering data led, actionable insights that result in:

  • Effective annual “go to market” planning (Plan the Business)

  • Trends, insights and actions for “in quarter execution” of the sales plan (Run the Business) and

  • Identifying processes, systems or organizational improvements and then planning and implementing these changes, often with cross functional and global teams (Change/Improve the Business)

  • working with Japan leadership and Global teams to identify, prioritize and implement key programs (and “end to end” processes) that result in the localization of GTM strategies and the attainment of growth goals

This is an opportunity for the right candidate to advance their career with Crowd Strike as we expand rapidly.

What You’ll Do:

Help build and execute Crowd Strike’s Sales strategies in the Japan with:

  • Work closely with Region Sales leaders to establish key business metrics aligned to sales strategies and priorities to drive growth

  • Facilitate Sales Forecasting activities in partnership with the Sales leadership team

  • Hold Sales accountable to follow Crowd Strike’s Opportunity Management Operating Principles and Salesforce Hygiene requirements

  • Customer & transactional data management, organization & hygiene

  • Prepare, provide and support operational, strategic & tactical reporting and presentations as required by business stakeholders

  • Provide leadership with data led insights into trends, gaps and opportunities to execute the plan (where to focus and why, progress metrics and reporting)

  • Drive effective onboarding and training of Operational Tools & Processes for sales reps

  • Partner with Revenue Optimization team to drive deal effectiveness, revenue optimization and execute Crowd Strike polices with cross-functional alignment with CPQ, Deal Desk, Finance, Renewals, Commissions, HR and Legal teams.

Sales Territory & Resource Planning:

  • Collaborate with APJ Sales Operations leader, HR, Finance and Sales Executives to plan coverage models and hiring plans

  • Support APJ Annual Operating Plan (AOP) and Capacity Planning in partnership with Sales leaders, Finance, HR, Territory Operations Organisation to build scalable capabilities that support APJ growth plans and revenue targets

Change and improve the business to enable effective growth and scaling resulting in Sales Effectiveness and “Easy to Do Business With”

  • Identifying, with data and root cause analysis areas for improvement

  • Participate in planning and implementing changes

  • Develop and enhance effective working relationships with global and regional functions across Crowd Strike to promote the effectiveness and efficiency of the APJ business in delivering value to customers and to the Company

Tech Savvy & Excited to Work in a Fast-Paced Start Up Environment:

  • Experience working both independently and in teams

  • A quick learner and flexible innovator who thrives on constant business evolution

  • Able to adopt and lead adoption of multiple technology tools

  • Project manage the roll out of reporting, systems and processes

What You’ll Need:

  • 5+ years of experience in Revenue/Sales Operations, Sales, Finance, or related field

  • Bachelor’s degree in Business, Finance or another quantitative field

  • Relevant industry experience: High Tech, SaaS, Security

  • Relevant experience in Sales Operations, Finance or IT function

  • Experience with Salesforce.com required

  • MS Excel power user

  • Experience with Business Intelligence tools preferred (Tableau, Clari, Power BI)

  • Excellent verbal and written communication skills

  • Commercial acumen

  • Detail oriented and reliable with strong organisational skills

Benefits of Working at Crowd Strike:

  • Market leader in compensation and equity awards

  • Comprehensive physical and mental wellness programs

  • Competitive vacation and holidays for recharge

  • Paid parental and adoption leaves

  • Professional development opportunities for all employees regardless of level or role

  • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

  • Vibrant office culture with world class amenities

  • Great Place to Work Certified™ across the globe

Crowd Strike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

Crowd Strike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

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About CrowdStrike

CrowdStrike

CrowdStrike Holdings, Inc. is an American cybersecurity technology company based in Austin, Texas. It provides endpoint security, threat intelligence, and cyberattack response services.

5,001-10,000

Employees

Austin

Headquarters

$50B

Valuation

Reviews

4.1

10 reviews

Work Life Balance

4.2

Compensation

4.3

Culture

4.4

Career

4.1

Management

3.8

78%

Recommend to a Friend

Pros

Great culture and supportive environment

Excellent benefits and competitive compensation

Quality product and industry leadership

Cons

Team silos and communication issues

Job instability and layoffs

High turnover rates

Salary Ranges

2 data points

L2

L3

L4

L5

L6

L2 · Chief of Staff L2

0 reports

$127,959

total / year

Base

$51,184

Stock

$63,980

Bonus

$12,796

$89,571

$166,347

Interview Experience

8 interviews

Difficulty

3.3

/ 5

Duration

14-28 weeks

Offer Rate

25%

Experience

Positive 13%

Neutral 50%

Negative 37%

Interview Process

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Interview

5

Hiring Manager Interview

6

Offer

Common Questions

Coding/Algorithm

Technical Knowledge

Behavioral/STAR

System Design

Past Experience