Company Introduction

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

What You Will Do

• Lead a team of 5-7 members, overseeing performance tracking, allocating manpower based on project needs, and adjusting workflows to ensure efficiency and meet evolving requirements.

• Track and report on key performance metrics for pricing projects, identifying trends and implementing data-driven strategies to enhance performance.

• Evaluate process inefficiencies, providing actionable recommendations to optimize workflows and improve overall project outcomes.

• Perform quality assessments on temporary staff output, delivering targeted training and coaching to address performance gaps and improve accuracy.

Basic Qualifications

• Proven experience in operational analysis or a similar role

• Strong analytical skills with proficiency in tools such as SQL, Python, and data visualization software like Tableau

• Strong attention to detail, with a patient, proactive mindset and independent problem-solving abilities

• Good communication and presentation skills.

• Ability to work collaboratively with various teams and stakeholders

Recruitment Process and Others Recruitment Process

• Application Review

• Phone Interview

• Onsite (or Virtual Onsite) Interview – Offer

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice​

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​