Cash and Trade Proc Rep 5 - Teller, Branch Operations is an entry level role responsible for processing basic to relatively complex transfers in coordination with the Transaction Services team. The overall objective is to perform moderately complex cash operation tasks, by providing processing assistance for assigned projects.

Responsibilities:

• Processing of Over-the-counter transactions (Cash deposits, Cash withdrawals, Account transfers, FCY Transaction, Fixed Deposit, etc.).

• Assisting customers with inquiries and resolving issues.

• Maintaining and balancing cash drawers.

• Providing excellent customer service.

• Participate in compliance related activities to minimize losses

• Assist with cash operational project needs

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 1-4 years of relevant experience
• Demonstrated basic experience in cash management processing and transaction services
• Proficiency with Microsoft Office tools and data entry skills.
• Customer service experience.
• Experience in cash handling and banking transactions.
• Strong interpersonal and communication skills.
• Accuracy and attention to detail.
• Ability to work under pressure and meet deadlines.
• Proficiency in relevant banking systems and software.
• Knowledge of banking regulations and procedures.
• Ability to identify and resolve customer issues.

Education:

• B.B.A./M.B.A. is preferred.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:

• Operations
• Transaction Services

Job Family:

Cash Management

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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