Our Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

The Senior Executive Assistant provides support to another individual or group of individuals by handling correspondence, managing calendars and appointments, arranging conferences and conference calls, handling all client related presentations & making travel arrangements and providing other administrative tasks.

Key Responsibilities:

• Supports Managing Directors, Directors and wider team/department.
• Strong attention and application of policies, procedures and best working practices.
• Coordinate complex travel arrangements using Concur, including preparing and distributing detailed itineraries and agendas.
• Manage and maintain team calendars, including tracking leave requests and absences.
• Welcome and assist internal and external visitors, ensuring a professional experience.
• Organise and enter client meeting schedules using Velocity (internal system)
• Plan and coordinate internal and external meetings, events, training sessions, video conferences, and catering requirements.
• Assist team members with preparing and submitting expense reports (knowledge of Concur essential)
• Order office supplies and process supplier invoices through Procure to Pay system.
• Handle sensitive and confidential information, including employee personal details, with discretion.
• Arrange couriers and manage incoming/outgoing mail.
• Assist with creation, modification and collation of presentations, spreadsheets, and other documents.
• Support ad hoc reporting and special projects as required.
• Carry out additional tasks and responsibilities as required to support the team and business needs.
• Assist with floor management tasks, eg raising tickets for Realty or IT issues.
• Replenish office supplies including stationery, kitchen items and merchandise.
• Collaborate closely with the Markets EA team and take direction from the EA Lead Coordinator.
• Provide holiday and sickness cover for the Markets EA team, including cross-training and support.

Skills and Requirements

• Ability to learn quickly and adapt to changing priorities.
• Proven experience interacting with a wide range of stakeholders at all levels, both internally and externally.
• Demonstrated expertise in accurately managing itineraries and complex travel arrangements.
• Strong team player with a willingness to share knowledge and cross-train to ensure seamless coverage.
• Reliable, proactive, and engaged with a strong sense of ownership and follow-through.
• Exceptional organisational skills with the ability to prioritise and manage multiple tasks effectively in a fast-paced environment.
• Excellent interpersonal, communication, and influencing skills, with a focus on building strong relationships.
• Ability to remain composed and professional in a high-pressure work environment.
• Strong multitasking capability, with advanced organisational and prioritisation skills.
• Demonstrated ability to quickly gain command of new systems.

Qualifications:

• 5+ years previous administration experience, preferably within a large and complex financial services or similar organization
• ​Understanding and apply company processes and policies.
• Advanced knowledge of Microsoft Outlook, Word, Excel & PowerPoint.
• Ability to learn numerous additional internal applications eg Velocity.
• Concur and Procure to Pay preferable.
• Ability to work independently under general instruction.

The majority of markets staff work 5 days a week in the office due to improved collaboration, especially for those on the graduate program, stronger relationships and culture, enhanced knowledge sharing and clearer communication. Markets is a fast moving business and the immediate availability of staff improves our ability to take action.

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Administrative Support

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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