The Technology Product Management is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Responsibilities:

• Owns long-term strategic view (3-5 years) and complete platform portfolio within his / her category / division

• Builds strong partnership with the business stakeholders to help drive strategic direction and investment decisions.

• Owns development and communicates the long-term vision and goals that drive the working backwards strategies for a portfolio of platform products

• Understands domain and competitive landscape; may lead company-wide decision making for the platform product domain

• Inspires a culture of “test and learn” experimentation and innovation to solve core business and end customer needs in the platform product domain

• Leverages customer research, feedback, competitive analysis and industry trends to drive investment choices that will cultivate long-term innovation for the business and customer.

• Owns “test and learn” roadmap to inform the platform product portfolio

• Owns the organizational planning and serves as the representative to Executives

• Compiles content for periodic Exec level communications, reviews and updates

• Continuously monitors the KPIs of portfolio and reviews regularly with technology peers and business partners

• Primary interface with the Business and stakeholders

• Makes trade off decisions for category / division platform product portfolio

• Owns business and platform requirements for a large enterprise or portfolio of platform products

• Sets the direction for the platform design for a large enterprise or portfolio of platform products

• Determines release goals for a large enterprise portfolio of platform products

• Creates a comprehensive user experience for an entire customer domain using various design thinking techniques

• Develops method for prioritization and triage of new changes and defects for team to apply, makes key decisions on showstoppers and end product quality

• For any issues, communicates to Sr. Management; assess the alternatives to resolve (“path to green”) and builds a plan for resolution; makes recommendations that will meet the goals and may directly implement resolution plans

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10+ years of relevant experience in a product line management, e-commerce, and/or strategic planning role.

• Significant experience building complex business and/or transactional models.

• Has thrived and succeeded in delivering high quality technology products / services in a high growth environment where priorities shift rapidly.

• Ability to use hard data and metrics to back up assumptions and develop business cases.

• First-class leadership and influencing skills, including experience managing a Tech Team

• Demonstrated interpersonal and talent management skills, including the ability to identify and develop product management talent.

Education:

• Bachelor’s/University degree or equivalent work experience

Job Family Group:

Technology

Job Family:

Technology Product Management:

Time Type:

Full time

Primary Location:

Irving Texas United States:

Primary Location Full Time Salary Range:

$169,600.00 - $254,400.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills:

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:

Mar 06, 2026

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