develop robust quality control around balance sheet substantiation for accounts owned by Markets Operations and work with the Markets Operations' leadership team to develop strong books and records / accounting knowledge across Markets Operations via the deployment of training and standards.

Strategic Delivery: This role will be critical in driving the strategic delivery of key initiatives and continuous improvements across the Books and Records function.

This includes translating broader organizational goals into actionable plans, ensuring the effective implementation of new processes and technologies, and embedding best practices to achieve long-term operational excellence and control enhancement.

The Director will proactively identify strategic opportunities to optimize our framework, champion innovation, and ensure that all efforts contribute to a resilient, efficient, and forward-looking Markets Operations environment.

Work with line Operations teams to ensure all the correct metrics and controls are in place, with regular reviews to ensure monitoring remains relevant and effective.

Work with Finance colleagues to ensure that balance sheet substantiation is complete and that controls are designed effectively.

Work with Markets Ops global functional managers to understand reasons for exceptions and breaks, ensuring issues are escalated timely, fixed at the root cause and look across for similar themes.

Ensure well defined and documented processes are in place for reserve calculations across Markets Operations.

Work with Finance and Operations Risk & Control to ensure Markets Operations are compliant with relevant policies and standards.

Work with Front office to ensure upstream data and processes are understood and robust so as to prevent downstream issues from occurring Work with counterparts across the Centralized Operations team to promote consistency and common standards.

Work with Technology and internal partners to build a standard mechanism to accrue for and then pay/receive interest between internal desks/accounts across all products in Markets.

Implement best practices to ensure reconciliations are correctly designed and compliant with relevant standards and controls. 20+ years relevant experience

Industry: expertise in financial accounting and the operational aspects of books and records management and account management.

Experience: as finance professional / background / degree and working experience in Technology creating products set up, UAT working with Finance / Market Ops people and understanding of products will be valuable.

Articulates clearly how risk technology supports unit's business, as well as the issues due to gaps between the current technology and known business requirements.

Consistently reads different situations accurately and takes appropriate action to gain senior colleague/ client commitment.

Ability to measure and assess the impact of stress shocks including fat-tailed risks.

Well-versed in reviewing the dimensions of franchise risk.

Strong Leadership skills & operates as a leader.

Serves as a point of escalation for key issues or time sensitive decisions Acts decisively in high-risk scenarios, assessing a situation based on available data, experience, intuition, and judgment.

Ability to respond to challenges with creative solutions, adapts to changing business needs.

Demonstrated ability to make sound judgment calls on issues that can be both quantitative and qualitative in nature.

Able to manage issues associated with operational risk capital, in partnership with the business, Finance and the Risk organization.

Acts as a role model for managing people, coaching, and serving as a mentor.

Excellent communications skills verbal & written.

Active listening skills.

Bachelor's/University degree, master's degree preferred. ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter.