Team/Role Overview

The Operational Risk Management (ORM) - Enterprise Resilience & Chief

Operating Office (ORM-ER & COO) Oversight team is a Second Line of Defense function. It provides independent risk leadership and oversight for First Line of Defense functions, including Enterprise Resilience, Procurement & Third-Party Management, Chief Operating Office (COO), and Enterprise Services & Public Affairs (ESPA).

As a key member of the Third Party Program (TPP) team within this organization, this Fixed Term Contract (FTC) role helps build and manage the company's Third Party Risk oversight activities, with a focus on the Inter-affiliate and Business-Managed Controls Frameworks.

Individuals in Operational Risk establish and manage operational risk policies, propose strategies, and governance processes designed to minimize losses from inadequate controls, fraud, and potential bankruptcy. This includes supervision over third party risk, business disruption and safety risk, technology risk, cyber risk, and fraud risk.

These individuals are also responsible for the development of tools and infrastructure that support risk identification, measurement, monitoring controlling, and reporting, using advanced analytical and statistical skills to identify policy gaps and recommend changes to current policies. This role is crucial to the company as it fortifies against potential operational risks, thereby protecting the company's financial stability and reputation, and contributing towards the overall business resilience and success.

What you'll do

• Provide strategic support in the formulation and implementation of operational risk management policies and procedures, prioritizing resilience and third-party risk management.

• Drive the identification, measurement, monitoring, and management of residual and emerging risks, ensuring consistent practices across the organization.

• Champion continuous improvement initiatives, incorporating lessons learned from resilience tests, simulations, and third-party risk analysis.

• Act as a liaison with internal and external stakeholders, fostering effective collaboration in risk management.

• Oversee and challenge key risk indicators and material operational risks, ensuring resilience and third-party risks stay within defined Risk Appetite parameters.

• Lead oversight reviews, addressing root causes of unintended losses and ensuring policy and regulatory compliance in resilience and third-party risk management.

• Assess the effectiveness of business and technology capabilities and controls across the organization, promoting the implementation of sound risk management processes.

• Develop, implement, and analyze reports to identify excessive risk areas, ensuring the effectiveness of risk mitigation efforts involving third parties.

• Facilitate the dissemination of operational risk management best practices, raising awareness of resilience and third risk-party among all staff.

• Assist risk management team leaders in staff development, fostering a high level of competence and morale in operational risk management.

• Is an enthusiastic and early adopter of change; takes ownership for helping others see a better future and stay positive during uncertainty.

• Demonstrates and inspires curiosity in seeking new ways to overcome challenges; actively applies learning from failures.

• Proactively seeks to understand and act in alignment with organizational decisions; helps others prioritize team and enterprise success over their own personal agenda.

• Takes personal accountability for escalating, identifying, and managing potential risk; implements controls that enhance the client experience and operational effectiveness.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards.

What we'll need from you

• Demonstrated years of relevant experience.

• Understanding of Third-Party Risk management lifecycle and risk assessment processes.

• Thought leadership and clarity in presenting ideas to senior management.

• Proven technical knowledge of resilience and Third-Party Risk principles and processes, to include up to date knowledge of current technology solutions, including Cloud and AI.

• Experience in implementing risk processes across a large and diverse organization.

• Knowledge of regulatory requirements underpinning resilience and the Third-Party Risk Management and Outsourcing Lifecycle (OCC/FRB/EBA/PRA/MAS, etc.).

• Excellent analytical skills to interpret and present complex data.

• Excellent project management skills to oversee risk reviews and mitigation efforts.

• Strong communication skills to provide counsel and collaborate with various stakeholders.

• Ability to challenge and scrutinize established practices.

• Strong collaboration skills to work with different risk SMEs.

• Problem-solving skills to identify and address root causes leading to operational risk losses.

• Bachelor's/University degree, Master's degree preferred.

What we can offer you

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program

• Home Office Allowance (for colleagues working in hybrid work model)

• Paid Parental Leave Program (maternity and paternity leave)

• Private Medical Care Program and onsite medical rooms at our offices

• Pension Plan Contribution to voluntary pension fund

• Group Life Insurance

• Employee Assistance Program

• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

• Flexible work arrangements to support you in managing work - life balance

• Career progression opportunities across geographies and business lines

• Socially active employee communities with diverse networking opportunities

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Job Family Group:

Risk Management

Job Family:

Operational Risk

Time Type:

Full time

Primary Location Full Time Salary Range:

Ft14,768,850.00 - Ft24,762,350.00

Most Relevant Skills

Analytical Thinking, Control Monitoring, Credible Challenge, Governance, Issue Management, Operational Risk, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

This job opening is for an existing job vacancy.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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