At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citi’s Treasury and Trade Solutions (TTS) provides global solutions that can help clients drive their business forward while investing in innovation to bring new solutions to life.

We’re currently looking for a high caliber professional to join our team as Vice President, Client Onboarding Lead Analyst(Internal Job Title: Client Onboarding Lead Analyst - C13) based in Pune. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

The Client Onboarding Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Gathering and documenting business requirements

• Developing individual project artifacts as necessary including User Stories, Business Requirements Documentation (BRD’s), Functional Requirements, Documentation (FRD’s), test planning and scenario documents for user acceptance testing (UAT), project plans as required for all key technical deliveries.

• Day-to-day management of individual project responsibilities including milestones setting, task and actions management, co-ordination and execution of plan within required timelines and to stakeholder quality expectations.

• Providing implementation / post-implementation project support

• Foster and maintain relationships with business stakeholders, support, testing and development team members

• Identify key project risks, whether stated or not, and manage to resolution or escalate accordingly

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Bachelor’s/University degree

• Good interpersonal communication skills. Able to communicate with internal and external business partners.

• Consistently demonstrates clear and concise written and verbal communication skills.

• 6-10 years experience

• Must be extremely organized, motivated and a self-starter

• Ability to prioritize is key as is ability to juggle several tasks at once.

• Must work well under pressure whilst, enthusiastic, hard-working and positive

• Desire to improve processes

• Track record as a Business Analyst within the Financial Services industry.

• Demonstrated Project management skill

• Excellent oral and written communication skills and ability to facilitate discussions

• Ability to quickly grasp and master new concepts / requirements and related product / functional knowledge

• Knowledge of the SDLC

• Experience of working with Agile Methodologies and Tools.

• Team player and relationship management skills

• Ability to work under pressure and manage tight deadlines

• Ability to learn/understand some technical implications of system design

• Willingness to ask questions, challenge the process and seek out answers

• Ability to work independently, multi-task, and take ownership of various parts of a project or initiative

• Excellent analytical and problem solving skills

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

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Job Family Group:

Customer Service

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Job Family:

Institutional Client Onboarding

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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