The Citi Program Management Council (CPMC) PM Oversight Team has the unique role of performing oversight of Citi’s Strategic Portfolio.

The CPMC PM Oversight review process goes deeper than other PM Governance processes. It focuses on end-to-end execution and risk to delivery. A part of the oversight function will now encompass the Quality Control Review process. The Quality Control Review process focuses on review and challenge of committed outcomes for in-scope work efforts and is focused on driving improved desired outcomes. The Quality Control Reviewer, under this process, assists Sponsors in determining whether the committed outcome of work efforts is well-defined and on-track. Review results are shared with the Sponsor to be considered for incorporation.

The Quality Control Review Oversight Analyst is responsible for the centralized governance, reporting, and maintenance of this process including MCA controls. This role works with a wide range of stakeholders within CPMC as well as with the Organization PMO teams to ensure strict adherence to established processes while simultaneously driving initiatives to achieve the highest quality outcomes from the reviews.

This role is an excellent opportunity for PM Governance professionals to deepen skills with Citi’s Book of Work. PM Execution professionals can be afforded the ability to see another side of Project Management, to use honed skills to assess and guide compliance with PM best practice and Citi’s enterprise standards and policies. The candidate should have a passion for Project Management and problem solving. Additionally, the candidate must be a self-starter, energetic, creative, and eager to display lots of ownership.

What you’ll do:

• Investigate and analyze data, then, prepare & present observations and challenges regarding risk to delivery using tools and reports/scorecards/metrics
• Own the review and provide assessments of BoW to determine presence of the required reviewers and that reviews are being completed timely and accurately
• Own the Quality Control Review tooling (in Reviews@Citi) and raise/track enhancements and incidents as necessary to ensure a seamless process
• Analyze, prepare, and present materials for quarterly thematic reviews
• Build partnerships with PM Execution teams and the Organization PMOs to ensure the comprehensiveness and accuracy of data to positively impact the overall quality of the reviews and suitability of deviation requests
• Maintain documentation of your work
• Keep current with Citi’s Program & Project Management practices, Standards, Policies, and Citi Solution Delivery Life Cycle (CSDLC)

What we’ll need from you:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree
• 8+years of industry experience in successful hands-on execution or governance of technology or non-technology initiatives, programs, and projects through the full project lifecycle
• Work experience should include management of multiple stakeholders, ability to develop relationships, and work with cross-functional teams
• Experience with collaborating across virtual teams
• Excellent analytical and interpersonal skills
• Experience with Citi PM Standards, Tools and Reporting from the execution, sponsorship, or governance perspective is desired
• Technical proficiencies in MS Word, Excel, PowerPoint, and Microsoft Project
• Familiarity with Citi systems like PTS 2.0, is a plus
• CAPM / PMP Certification is desired

Job Family Group:

Project and Program Management:

Job Family:

Program Management Governance:

Time Type:

Full time

Primary Location:

Irving Texas United States:

Primary Location Full Time Salary Range:

$114,720.00 - $172,080.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:

Apr 22, 2026

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